Question

Payroll Setup Error

Forum|Forum|2 years ago
January 3, 2024
2 replies
2 views

Is anyone getting this error on payroll setup? It's happening with all my clients.

QuickBooks Desktop

QuickBooks Team

Hello there, @TV Bent. We know setting up payroll is essential when running a business. Let us help you resolve the error your clients are experiencing.

QuickBooks Desktop (QBDT) provides a detailed report that can help you find the specific error message and determine the root cause of the issue. By analyzing the error report, you can know the root of the problem and identify the necessary steps to resolve it. I'll show you how:

In the error message, click the View Report link.
Double-click the file ReportHeader.xml.
On your keyboard, press CTRL F to open the search box, then enter Exception String 0 in the search field.

After that, the system will navigate you to the report's error message section. You can locate the specific error message by looking for the Exception String 0 section.

Once done, for a detailed process of fixing the error you received, scan the article to guide you further.

Moreover, I'll leave this link as your reference in handling the scheduled payroll inside QBDT: Set up and manage payroll schedules.

You can reach us anytime if you have any other payroll concerns. We'll be here to assist you. Have a good day!

C

Clansang

I tried this fix, but none of the error messages matched what mine says.

JaeAnnC

Level 6

Thanks for joining in this discussion, @Clansang.

It's our priority to help you set up payroll in QuickBooks Desktop (QBDT). However, can you specify what error message you're getting? This way, we can diagnose the problem and provide an accurate resolution. You may also include a screenshot in your response so we can have a visual of the issue.

Please click the Reply button below to add a response, and I'll get back right away to assist you further. Keep safe, and have a great day ahead.

I

IMVIZE

I'm getting the same error. When I open the ReportHeader.xml file and search for the error code requested it just says:

System.Exception: exception thrown in background task at Intuit.QuickBooks.Payroll.Shared.Util.IndeterminateProgressWorker.DoWorkInternal(String initialProgress) at Intuit.QuickBooks.Payroll.Shared.Util.IndeterminateProgressWorker.DoWorkOut(String initialProgress) at DAM.UPSFactory.RunPayrollInterview()

Doesn't appear to be any known fix.

G

guybluff

Did you ever find a resolution to this?

C

CamelleT

Moderator

Yes, guybluff. I'll share with you the resolution for the Payroll Setup Error.

The INV mentioned in the thread has already been closed. Let me provide the troubleshooting steps to help you resolve the issue and proceed with setting up your Payroll.

Firstly, we need to locate the error message and fix it. Here's how:

Click the View Report link from the error message.
Double-click the file ReportHeader.xml.
To open the search box, press CTRL F on your keyboard, then enter Exception String 0 in the search field.

You will be directed to the error message on the report, which appears after the words Exception String 0.

Once you identify the error message, follow Step 2 in this article to resolve it: Fix error codes 00000 XXXXX in payroll setup.

If you still encounter the error message despite performing the above steps, you will have to update your QBDT software and Tax table. After doing so, restart the computer on which the QBDT software is installed before attempting to access the Payroll setup wizard.

I hope this helps, guybluff. Let me know how it goes. If you require further assistance with Payroll setup in QuickBooks Desktop, I'll be a post away. Take care!

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