Hi there, @accounting547. I'll provide you with the information about the ongoing issue with payroll.
I realize the necessity of getting this handled as soon as possible in order for this function to work as planned.
At this time, we have an ongoing Investigation (INV-63690) into this exact issue stated above.
Please contact our QuickBooks Online support team so that you’ll be added to the list of affected users and be notified via email of any updates.
Rest assured that our engineers are working diligently to get this matter resolved.
Meanwhile, regarding your problem with @jim g2, I can see that you are using QuickBooks Desktop Payroll. I can also provide you with the information that will help resolve your issue.
There are a lot of common causes of unrecoverable errors and they also correspond with a code. Unrecoverable errors can occur in numerous situations but are not limited to what you encounter.
To isolate the issue and to learn more about the different codes and error in a different situation, you can refer to this article: Unrecoverable Error: General Troubleshooting Steps.
Let me know in the comment section if you need any further assistance. I'm always happy to assist. Stay safe!
