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candigirl
June 16, 2022
Question

Desktop Pro Plus Download

  • June 16, 2022
  • 3 replies
  • 7 views

Purchased QBDT Pro Plus 2022 to upgrade from 2019. Spent 1.5 hrs with Tech Support trying to explain that it will not install because I get this: "Seems like you are trying to repair Quickbooks using an older version.... You will now exit from setup." I need someone that can actually get this purchased program to load. Even after the 1.5 hrs, I told the Tech that nothing she did was going to get the program to download because we did not address the issue that it's trying to "repair Quickbooks" instead of installing the 2022 upgrade. Any suggestions? I've been unable to work in this company for 2 weeks now. Need help ASAP! Thanks in advance.

3 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
June 16, 2022

You have to download the installer file for QBD 2022, run the installer file on your machine, create a backup file on your QBD 2019, then restore it on your QBD 2022. Contact us in private for assistance if required.

MaryLandT
MaryLandT
Level 10
June 16, 2022

Let me help ensure you're able to install QuickBooks Desktop (QBDT) Pro Plus 2022, candigirl.

 

Fiat Lux - ASIA is right. In addition to this, make sure to close all QBDT 2019 program including other components. You can also uninstall the 2019 version, then check Windows Update to prevent issues when installing QuickBooks. 

 

Once the update finishes, restart your computer, and install QBDT 2022. Here's how

 

  1. Open the file QuickBooks.exe.
  2. Follow the onscreen instructions. Accept the software license agreement and then select Next.
  3. Enter your Product and License numbers, then Next.

 

You can do the express install, or custom and network. Check out this article to finish the installation: Install QBDT 2022. Then, activate it and restore the 2019 file.

 

I'm also adding these articles to help repair your QBDT program and see the latest features and functions.

 

Stay in touch with me if there's anything else you need by commenting below. I'll stay around until you're able to install QBDT 2022.

L
Layer3
February 26, 2024

I fixed this issue by performing the following steps

 

BACKUP YOUR REGISTRY!!!

 

Went into appwiz.cpl and uninstalled anything associated with intuit and quickbooks including the ABS PDF software then I went into the registry searched for "intuit" and deleted any CLSID  and HKEY_CLASS_ROOT keys referencing the "intuit" key word or had "intuit" in the file path

 

After I did this and restarted I was able to reinstall the software normally.

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