This solved it for me.  Thank you!

Thanks for updating us on this, SEckmann. 

We're glad to hear that you're able to isolate the issue using the steps shared above.

Also, you can always visit our Help articles page for reference. There, you can read some of our helpful articles that will guide you in your future tasks.

In case you need assistance or if you have additional questions about using the QuickBooks product, let me know. Our team is always around for you.

This is typical of what you get from QBO, there is no problem here, everything is fine, thanks for trying but our product is garbage.  I've had the same issue, stalls at the same point.  No help from anyone.

@GlassParrot  

How big are your Total Targets?

138k

Matt, I paused dropbox and one drive, I followed your steps, verify restart etc, but after I did F2, I tried Ctrl-B-Q together and nothing happened.

I appreciate you for doing the troubleshooting steps shared in this thread, @edkk.

Since the issue still persists and nothing happens after doing the recommended steps above, I'd recommend contacting our support team directly to notify them of what's occurring. They have the necessary tools to pull up the account in a secure environment, conduct further research, and create an investigation ticket if necessary to resolve this issue.

To reach them, here's how:

1. Open your QuickBooks file.
2. Proceed to Help menu, then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Give a brief description of your issue.
5. Choose Let's talk, and then select a way to connect.

Additionally, I've attached articles you can utilize to help manage and guide you in migrating files in QuickBooks:

• Learn how features and data move from QuickBooks Desktop to QuickBooks Online
• Learn about converting from QuickBooks Desktop to QuickBooks Online

Stay in touch with us if you have further questions about the migration process. The Community is always open to help you. Keep safe!

I appreciate you for doing the troubleshooting steps shared in this thread, @edkk.

Since the issue still persists and nothing happens after doing the recommended steps above, I'd recommend contacting our support team directly to notify them of what's occurring. They have the necessary tools to pull up the account in a secure environment, conduct further research, and create an investigation ticket if necessary to resolve this issue.

To reach them, here's how:

1. Open your QuickBooks file.
2. Proceed to Help menu, then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Give a brief description of your issue.
5. Choose Let's talk, and then select a way to connect.

Additionally, I've attached articles you can utilize to help manage and guide you in migrating files in QuickBooks:

• Learn how features and data move from QuickBooks Desktop to QuickBooks Online
• Learn about converting from QuickBooks Desktop to QuickBooks Online

Stay in touch with us if you have further questions about the migration process. The Community is always open to help you. Keep safe!

I contacted your support team three times on Friday.  Your agents each told me it's a problem on my side and had nothing further to add.  If you have a representative at QB who would actually be helpful, I would appreciate that specific contact information. 

I appreciate you for sharing your experience with us, edkk.

I understand your desire to speak to one of our representatives. However, I want to inform you that Intuit will only initiate contact if you requested a call back from our Support about an issue in QuickBooks. This is process is more secure and convenient to get to our representative. You can reach us through our QuickBooks Desktop Help.

For any QuickBooks Desktop concerns, you can reach us through the contact details found in this link: Contact the QuickBooks Desktop Customer Support Team.
 

Learn more about what can and cannot be imported when switching from QuickBooks Desktop to QuickBooks Online: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.

Since you're new to the Online Payroll version, let me share this Getting Started Guide to easily navigate the feature: Get Started With Payroll.

Get back to me if you need further help with anything about QuickBooks. Have a good one.

I have been using QB since 2009 and am familiar with how to request a help callback. I will contact a rep again on Monday morning when the call center opens and try again to get help.  Would you recommend I request the help through the desktop product or the online product, and which key words would you recommend I use for this specific migration stalling issue?

@edkk 

Which QB Desktop year version do you have?

How big are your Total Targets?

Desktop Pro Plus 2022, targets: 54K, not large

Open the sample file and try converting it to QBO. Did you encounter sane error?

I really appreciate your input. Are you willing to give me the steps to do what you suggest? I'm sorry I don't know how. If it's too much trouble I'll try with an agent tomorrow. 

Open your QuickBooks Desktop.
In the No Company Open window, you can see the "Open a sample file" box to choose. Your program will download the sample file and open it on your screen. Try converting it to QB Online.

I did it to a new trial account with the sample data and it worked.  What does that tell me?  I had done a rebuild of my data and a verification of my data.  The sample file had target of 3k, much smaller. Trying my real data now but slowed at same spot and I'm not optimistic.  

It seems that the root of the problem is not in your program but your company file. Unfortunately using verification/rebuild data couldn't find any issue. Chat Support and ask Data Service to check your file. Last resort, purchase a third-party conversion service. Contact us in private for assistance.

Thank you!  Appreciate the troubleshooting.

In case it helps anyone: My sales rep told me I could set up my employees in QBO and then migrate my data.  This was a mistake.  You cannot add any payroll data to QBO before migrating.  The migration will stall without any explanation as to why.  It took four days of phone reps working with me before the issue came up.  It should be the first thing they ask you when your migration fails.  It had nothing to do with the Dropbox or Google Drive, just data in the new QBO file.

This might be my problem, I added payroll information before I could convert over so I could make payday. How did you remove all the payroll information in order to convert over?

I was told it cannot be removed.   had to have my sales rep cancel that new online company I had put employee data into; open a new account with QBO under a slightly different name.  Then migrate the desktop data to the new EMPTY account.  Check it as they advise by running parallel reports.  Then re-enter everything about the employees including year to date pay etc.  The rep said I have to wait until my renewal date with Payroll and Time to cancel those and open new accounts on or after my renewal date.  Total nightmare.  Sorry!!