Question

QB 2004 Pro re-install issue

Forum|Forum|7 years ago
December 4, 2018
4 replies
1 view

How do I restore backup from Quickbooks Pro 2004. My hard drive crashed and have a new hard drive. Re-installed the software from a disk. Now I cannot restore backup.

My backup file (.QBB) is on a flash drive. It will not open using File -> Restore function. I moved a copy of backup to my desktop and still cannot restore.

QuickBooks Desktop

NOT MY USER ID

Level 5

This is a duplicate of https://community.intuit.com/questions/1782478-how-do-i-restore-backup-for-quickbooks-pro-2004-hard-drive-crashed-so-re-installed-now-i-cannot-restore-backup

A

Anonymous

Hi, @brihawki.

Thanks for providing information about restoring your backup from QuickBooks.

Let me help restore that backup file from your flash drive. First, you'll need to copy the backup file from your flash drive to your hard disk or local disc drive before restoring your backup file into QuickBooks.

Once you're done saving the copy to your drive, you can proceed to the following steps below:

Go to the File menu, then select Open or Restore Company.
Select Restore a backup copy, then Next.
Choose Local Backup, then Next.
From the Look In drop-down, choose the location of the backup file.
Select the backup file from the folder. The file name should appear as [Company Name].qbb.
Select Open, then Next.
From the Save in drop-down, choose the location where you want to save the restored file.
In the File name field, type a new file name. Note that the Save as type field will automatically populate QuickBooks Files (*.QBW).
Select Save, then carefully read and respond to any messages that appear before restoration begins.

That should do it. Keep me posted if you have other questions about restoring your backup. I'm here to help.

qbteachmt

Level 11

QB 2004 looks nothing like those screenshots. Those started with QB 2013.

qbteachmt

Level 11

There is no Current Windows computer that can run QB 2004. Intuit has a 3-year lifecycle for the desktop program. Worse, your data file is from before the change in QB 2007 (released in 2006) from a flat table structure to a true relational database. Your data file is 15 years behind current computer programs and software.

You would buy QB 2019; you would ask Intuit to update that file for you, because this is a Major update/conversion to the newer Datafile structure.

T

TBoneSpike

Incorrect. I have successfully installed QB2004 on Windows 7 and Windows Vista. I am actually looking to install on Windows 10.

A

adrianross

How where you able to install it QB2004 in a Windows 10 Machine and have it activated? I have tried it and there seems to be a problem with the browser

M

marthad3

@brihawki - what did you end up doing? I have the same problem and these replies aren't helping?

B

brihawkiAuthor

I’m still stuck. Responses, the few there were, were unhelpful. Seems they don’t read them closely enough. Going to see if my accountant’s copy will open it. Otherwise see if I can get someone to get data of my old hard drive.

qbteachmt

Level 11

We told you everything you need to know.

Unless you have Windows XP, you cannot install and run QB 2004 on any current Windows computer, so don't bother to install it here.

Yes, the data file needs to be Updated by using it in the newer program, but you are asking about a 15-year Leap. You also have a file from before the data file was changed from flat tables to a true relational database.

"Responses, the few there were, were unhelpful"

I'm sorry you are still stuck. We, your Peer users, all read this very specifically and gave the right answers.

Did you ask Intuit to update that file for you, along with your purchase of QB 2019? That is all you needed to do.

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