QuickBooks Desktop Enterprise Multi-Location Synchronization Issue

Hello there, Ethan.

QuickBooks Desktop (QBDT) Enterprise is designed for use on a Local Area Network (LAN). That’s why your new office computers can only connect when they’re on the old office’s network. I’ll walk you through how to start working with your company data in QBDT on a multi-user network.

First, map the server (host) computer as a network drive so other computers can access QBDT files. Then set up the computers that will access the files in multi-user mode and designate the folder where the company file is stored.

When you’re ready, enable hosting of your company file for multi-user access:

1. Go to File.
2. Select Utilities.
3. Click Host Multi-User Access.
4. Select Yes.

After that, install the QuickBooks Database Server Manager on the server computer to configure multi-user access. Here are the steps:

1. Download & Install QuickBooks Desktop on the main computer.
2. From the QuickBooks File menu, select Switch to Multi-user Mode.
3. Select Yes in the Multi-user hosting setup required window.
4. Note: QuickBooks Desktop installs and runs QBDBMgrN.exe as a background service. This service must be running on the computer storing the company file even if QuickBooks Desktop is not open.
5. Select OK on the Multi-user setup information window.
6. Add the necessary users by going to Company, selecting Users then Set up Users and Roles, and selecting New.

I'm happy to help you with anything related to QBDT. Please do not hesitate to get back to me by clicking the Reply button or creating a new post in the Community.