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March 24, 2019
Solved

How do I setup multi-factor authentication? I cannot find the security settings in QuickbBooks Online to register a new device.

  • March 24, 2019
  • 1 reply
  • 48 views
No text available
Best answer by ShiellaGraceA

Hi thedialoggroup,

 

QuickBooks Online has a Two-step verification setting that forces Multi-Factor Authentication to a specific step on every log-in attempt.

 

Here's how to enable it:

  1. Log in to your Intuit Online Account.
  2. Click the Security tab.
  3. Select Turn On to expand the Two-step verification section. You will be prompted to enter a phone number if you initially did not enter it during the setup of your account. Enter the number you want to use to verify the account and select Turn on text message verification.
  4. Choose to receive the one-time pass code by either text message or voice message and select Turn On.
  5. Enter the one-time pass code you received and select Continue.

If you have further concerns, just hit the Reply button anytime. 

 

1 reply

Level 9
March 25, 2019

Hi thedialoggroup,

 

QuickBooks Online has a Two-step verification setting that forces Multi-Factor Authentication to a specific step on every log-in attempt.

 

Here's how to enable it:

  1. Log in to your Intuit Online Account.
  2. Click the Security tab.
  3. Select Turn On to expand the Two-step verification section. You will be prompted to enter a phone number if you initially did not enter it during the setup of your account. Enter the number you want to use to verify the account and select Turn on text message verification.
  4. Choose to receive the one-time pass code by either text message or voice message and select Turn On.
  5. Enter the one-time pass code you received and select Continue.

If you have further concerns, just hit the Reply button anytime. 

 

March 2, 2021

Hi, can you also allow an option to use an authenticator (like Microsoft authenticator) rather than emailed or texted one time passwords? 

Thank you,

Sal 

Level 9
March 3, 2021

Hi Alex, 

Authenticators like Google and Microsoft's are very mainstream now. I used them for services as varied as Dropbox, Amazon, Xero, Adobe and of course Microsoft. May I please suggest that you include an option to allow an authenticator rather than relying only on One Time Passwords? 

Thank you,

Sal  


I'll take note of this suggestion, Sal Singapore.

 

Your feedback are ways on how we can improve the system more. For any updates and new features within QuickBooks, you can check our blog. The Community Help articles are also available that list all topics about QuickBooks that you might have questions about. 

 

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