Hi thedialoggroup, QuickBooks Online has a Two-step verification setting that forces Multi-Factor Authentication to a specific step on every log-in attempt. Here's how to enable it: Log in to your Intuit Online Account. Click the Security tab. Select Turn On to expand the Two-step verification section. You will be prompted to enter a phone number if you initially did not enter it during the setup of your account. Enter the number you want to use to verify the account and select Turn on text message verification. Choose to receive the one-time pass code by either text message or voice message and select Turn On. Enter the one-time pass code you received and select Continue.If you have further concerns, just hit the Reply button anytime.

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How do I setup multi-factor authentication? I cannot find the security settings in QuickbBooks Online to register a new device.

Forum|Forum|7 years ago
March 24, 2019
1 reply
54 views

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QuickBooks Online

Best answer by ShiellaGraceA

Hi thedialoggroup,

QuickBooks Online has a Two-step verification setting that forces Multi-Factor Authentication to a specific step on every log-in attempt.

Here's how to enable it:

Log in to your Intuit Online Account.
Click the Security tab.
Select Turn On to expand the Two-step verification section. You will be prompted to enter a phone number if you initially did not enter it during the setup of your account. Enter the number you want to use to verify the account and select Turn on text message verification.
Choose to receive the one-time pass code by either text message or voice message and select Turn On.
Enter the one-time pass code you received and select Continue.

If you have further concerns, just hit the Reply button anytime.

S

ShiellaGraceAAnswer

Level 9

Hi thedialoggroup,

QuickBooks Online has a Two-step verification setting that forces Multi-Factor Authentication to a specific step on every log-in attempt.

Here's how to enable it:

Log in to your Intuit Online Account.
Click the Security tab.
Select Turn On to expand the Two-step verification section. You will be prompted to enter a phone number if you initially did not enter it during the setup of your account. Enter the number you want to use to verify the account and select Turn on text message verification.
Choose to receive the one-time pass code by either text message or voice message and select Turn On.
Enter the one-time pass code you received and select Continue.

If you have further concerns, just hit the Reply button anytime.

F

fbonomo

Does 2FA work when using Google to log-in?

I have 2FA turned on for my intuit account, but am never able to successfully login via my Google account or the integrated QuickBooks for Google Workspace add-on. I get stuck in an authentication loop on the Intuit sites when trying to do this.

Is it possible to use both?

For security I would like 2FA enabled, but for convenience, I would like to use Google as our SSO.

S

Sal Singapore

Hi @Sal Singapore,

Thank you for posting here in the Community. I can provide some clarification about the authenticator app.

You can use any email address to set up a Google Authenticator with your QuickBooks account. First, you'll need to generate a new QR code which you can use in the app.

For the option to be visible, please make sure to disable the Two-step verification. The Turn on Authenticator app option should show after turning off the previous security verification.

In case you need the steps, here's how:

Go to: accounts.intuit.com.
Sign in using your Intuit credentials. When prompted to use a code from Authenticator app, select I don't have a code. You'll be guided to request a code via text message.
Select Sign in & security, then Two-step verification.
In the Two-step verification section, select Turn Off. You will then be asked to enter your password to proceed.
Select Turn on Authenticator app to turn it back on.
Follow the next steps to receive a new QR code.
Enter the code to link to your new device, then select Verify and save.

If the option is still unavailable, I recommend you proceed with contacting our QuickBooks Support Team. They'll be able to assist you further with this feature.

Our Customer Support Team is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday). You can reach them through these steps:

Click the Help menu at the upper right.
Go to the Search tab.
Choose Contact Us.
Enter your specific concern in the What can we help you with? box.
Click Let's talk.
Select Get a callback or Start a chat.
Enter your contact information.
Choose Confirm my call or Send message.

For additional reference, I've attached a link you can use to learn about the QuickBooks multi-factor authentication: Verify your account with multi-factor authentication.

Drop me a comment below if you have any other questions regarding your account. I'll be happy to help you some more.

Thank you so much. I have enabled my google authenticator on my handphone. I'm really sorry but I can't see any options relating to the authenticator on the intuit site. Please see attached, which offers me a choice of text messages or voice calls.

Thank you,

Sal

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