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Today our firm installed QB 2022 for Desktop on a couple of computers, and proceeded to open sample files. Three of the sample files download, but do not open. Instead a dialog box appears stating the file can only be opened in the enterprise version of QuickBooks. Anybody else having issues with the 2022 downloaded sample files?
Solved! Go to Solution.
RE: Some of the sample files in the QuickBooks Desktop 2022 version aren't supported yet. This is the reason why you're unable to open those files.
Huh? If Intuit has put Enterprise files on the server where Pro/Premier is pulling them, that's not lack of support. It's an error, a bug.
The OP doesn't appear to have a problem opening sample files, except when they're Enterprise files. That Pro/Premier is downloading. Because Intuit set it up that way.
Thanks for reaching out in the Community page, @pbrusnahan.
Some of the sample files in the QuickBooks Desktop 2022 version aren't supported yet. This is the reason why you're unable to open those files.
You can use the Sample product-based business and Sample service-based business files instead. These current sample files you can use in the program. This way, you'll be able to navigate and test the product.
In case you're still unable to open any of these sample files, I'd recommend following the suggested steps in this article: How to fix general problems when your company file won't open.
Moreover, QBDT 2022 introduces several features to help automate and streamline your daily accounting tasks. To know what features are included and how you can use them, you can check it out here: What’s new in QuickBooks Desktop 2022.
Please know that our doors are always open to help you with any QuickBooks-related concern. Take care and enjoy the day!
RE: Some of the sample files in the QuickBooks Desktop 2022 version aren't supported yet. This is the reason why you're unable to open those files.
Huh? If Intuit has put Enterprise files on the server where Pro/Premier is pulling them, that's not lack of support. It's an error, a bug.
The OP doesn't appear to have a problem opening sample files, except when they're Enterprise files. That Pro/Premier is downloading. Because Intuit set it up that way.
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