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DanstheMan1963
Level 1

Quickbooks Tool Hub

I'm working with a new laptop with Windows 11 loaded.  I am having trouble printing so I downloaded the "latest" Quickbooks Tool Hub via the link provided.  When it runs, it notes "several files are missing".   When I tried again, I noted the script was referring to "Windows 10".  Is it possible that the most recent version of QB Tool Hub is not set to Windows 11, and therefore failing to fix my install problem?

11 Comments 11
MoiraskyeT
QuickBooks Team

Quickbooks Tool Hub

Hi, DanstheMan1963. Yes, it is possible that the QuickBooks Tool Hub you downloaded may not be fully compatible with Windows 11 if it is still referring to Windows 10 in its script. The software tool needs to be updated to be compatible with newer operating system versions.

 

To resolve this issue immediately, I have here a repair tool to QuickBooks Desktop(QBDT)  for Windows.

 

Here's how:

 

  1. Exit QuickBooks first.
  2. Download the latest version (1.6.0.8) of the QuickBooks Tool Hub. Be sure to save the file in a location that's easily accessible, such as your Downloads folder or your Windows desktop. If you have previously installed the Tool Hub, you can check your current version by selecting the Home tab and viewing the version information at the bottom.
  3. Run the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the instructions presented on your screen to complete the installation, and agree to the terms and conditions.
  5. Once the installation is complete, open the tool hub by double-clicking its icon on your Windows desktop.

 

For more information on how to use the repair tool for QuickBooks Desktop for Windows, please consult the following article: Repair your QuickBooks Desktop for Windows.

 

If the issue persists, i recommend uninstall and reinstall your QBDT, to fix this issue. 

 

Are there any remaining questions or concerns about using QBDT Tool Hub that you would like to discuss? Let us know so we can collaborate to identify solutions and address any issues efficiently.

Chrea
Level 8

Quickbooks Tool Hub

@DanstheMan1963 

To resolve the PDF issue, search at the bottom of your Windows 11 screen for "run." Then open the "Run App" that came up under your search and type "optionalfeatures" into the Run App. A "Windows Features" window then opens and scrolls down to "Microsoft XPS Document Writer" and checks the box next to it. then pressed "OK". You should be able to start creating PDF Invoices again.

KrisatNIM
Level 1

Quickbooks Tool Hub

This was it. thank you so much.

open the RUN program on win 11 and type in "Windows Features" and then check the box next to microsoft XPS.

THANK YOU!!!!

Planaid
Level 1

Quickbooks Tool Hub

Suddenly my QB desktop wont run with similar issue of the login details and I would like to try the solution you suggest in this conversation but where can I download the QuickBooks Tool Hub (version 1.6. 0.8 please??

Planaid
Level 1

Quickbooks Tool Hub

This is the dialogue

SIAB
Level 7

Quickbooks Tool Hub

@Planaid 

You need to reinstall your QB program and reactivate your license.

Which QB Desktop year version do you have?

Irene R
QuickBooks Team

Quickbooks Tool Hub

Let me guide you through the process of downloading the latest QuickBooks Tool Hub (1.6.0.8) to resolve Error 3371, Status Code 11118, Planaid.

 

Before proceeding, ensure to save a copy of your company file to your computer and close QuickBooks Desktop (QBDT). Then follow the steps below:

 

  1. Click these highlighted words to download the latest version of QuickBooks Tool Hub (1.6.0.8) and then save the file to a location that's easy to access. If you've previously installed it, you can check your current version by navigating to the Home tab.
  2. Open the downloaded file (QuickBooksToolHub.exe).
  3. Follow the on-screen instructions to complete the installation and accept the terms and conditions.
  4. After the installation is complete, double-click the desktop icon to open Tool Hub.

 

From the Tool Hub, select Installation Issues and run the 3371 Error Fix to resolve the error you're experiencing.

 

This thread is open for additional assistance with any QBDT-related inquiry you have. The Community folks are here.

CuriosjB
Level 2

Quickbooks Tool Hub

This download is still referencing W10 in the dialogue box...not W11...is there a more current version? And how does the PDF print tool help with not being able to email after I switched to W11...it will no longer link to my Outlook account and I can't find any other help articles about this issue. How do I get it linked up again? Under send forms Outlook is toggled, but it will not connect or send, help file says use the PDF repair option of the tool hub. 

Please help, 

jb 

MorganB
Content Leader

Quickbooks Tool Hub

Thanks for joining this thread, CuriosjB.

 

I want to make sure you're able to link to your Outlook account in QuickBooks Desktop.

 

Since the issue is persisting I recommend reaching out to the Desktop Support Team. Agents have specialized tools, like the ability to share your screen, to take a more in depth look at what could be causing this problem. They'll also be able to get the issue escalated further if need be. Here's how to get in touch with the team:

 

1. Click the Help menu, then select QuickBooks Desktop Help/Contact Us. (Tip: You can also press F1 on your keyboard to open the Help window.)
2. Use the Search questions, keywords, or topics field to enter your question or the topic you need help with. You’ll get a list of articles related to your question or topic.
3. If you don’t get the answers you need, select Contact Us to connect to an expert for help. You can choose between getting a callback, or using the chat option.

 

The following article provides additional info about getting help with QuickBooks products and services.

 

Please don't hesitate to drop a comment below if you have any other questions. I'll be here to lend a hand.

SIAB
Level 7

Quickbooks Tool Hub

@CuriosjB  

Login to CAMPS and find your license code there. When is your renewal date?

CuriosjB
Level 2

Quickbooks Tool Hub

Thank you, I will try that after I run a few more diagnostics. My IT department moved my workstation to a new workstation over the weekend. I told him NOT to install QB, that I would do it myself, he did it anyway and the email was malfunctioning when he returned the system..it is working now but I am still getting the error message "QB can't complete the current action due to a missing component". The tool hub fix did not fix the email problem, but did solve the Print to PDF problem. Is there anything else you can suggest before I call the support desk for help? 

jb

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