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December 11, 2018
Question

Windows firewall is blocking quickbooks.

  • December 11, 2018
  • 5 replies
  • 6 views

Every time I run QBDSM, this keeps popping up. I have searched and did everything recommended that I found, including checking the ports. Even uninstalling and reinstalling on both computers. I have run the file doctor multiple times. Even the desk top install diagnostic tool. Even if I turn off windows firewall, I still get this. And under the Database Server tab, it says no files are connected. My file is stored on an external hard drive. I need this to work. I did not have a problem before. My hard drive crashed and had to reinstall QB. Now, I can sync the company because of this.

5 replies

AlcaeusF
Level 14
December 11, 2018

Hey there buddykonz,

Thanks for reaching out to the Community. Let's get rid of the Firewall to access QuickBooks Desktop.

You'll need to manually configure your firewall software to allow QuickBooks Desktop from running. 

Please follow the steps found in the article below (scroll-down to Manually configure exceptions and ports to your Firewall):

Should you need further assistance with running QuickBooks Desktop, I'm always here to help. Just leave a comment below and I'll be sure to get back to you.
buddykonzAuthor
December 11, 2018
Yeah, I have already done that. All of it. When I run the QBD server manager, it still shows firewall blocking quickbooks. I even went in can created new rules for the list of .exe that I have seen in some post. Still wont work.
AdrianG001
May 15, 2019

Please follow the below solutions, and that should help you in fixing the issue quickly.

 

Method 1: Firstly, Launch Windows Firewall and check to look if the essential ports for QuickBooks are available or not. These sections for QuickBooks 2015 are 56725, 55367, and 8019. In spite of these being available, you may still require to check out more over updating. In this way, a user can proceed in Windows Firewall to Find blocked ports. This should fix your errors of Windows firewall blocking QuickBooks or QuickBooks Hosting.

 

Method 2: You can install, download, and run QuickBooks file doctor. It will naturally open the blocked firewall ports. You can also set up Windows Firewall with this tool. This should hopefully fix the matter.

 

Regards,

Adrian

August 28, 2019

I have spent MANY hours debugging this problem.  My workstation could not open the QBW file in multiuser mode.  It worked fine in single user.   I checked all of the QB xxxxx rules in the Windows Firewall and found that all of them showed the proper port numbers as per the Port Monitor shown in the QuickBooks Database Server Manager tool.   I logged dropped packets on the Windows Firewall Private Profile and found that packets from the workstation were being dropped when I attempted to open the QBW file in multi-user mode.  After much trial and error, I learned that if I set "Inbound connections" to "Allow" on the "Private Profile" of the Windows Firewall, multi-user worked fine.  I also learned that if I created a firewall rule on the server which allowed all traffic from the workstation to the server, multi-user worked fine.  Since I wasn't happy about having to debug what appeared to be a QB problem, I called tech support.  At first, they claimed that I would not be supported because my QB Pro 2019 product did not allow them to debug this kind of a problem unless I paid for the support session!  I convinced them that it should support me because the problem occurred at initial setup time and was never reliable.  So the tech took over my desktop and added two firewall rules, one Inbound and one Outbound,  which both allowed all traffic with ports 8019, XXXXX (port shown in the QuickBooks Database Server Manager tool).  Multi-user worked!  So with the tech still viewing, I disabled the new Outbound rule she created and then showed her that all existing QB xxxx rules had the same ports as she put in her rule.  But her rule made the system work.  We then looked further at all the QB xxxx inbound rules and the only difference between those rules and her rule was that those rules were only applicable to a particular QB executable where hers was for "All programs".  Looks like we found a big bug in the QB software which created all those QB xxxx rules!  Took all day.  

JasroV
Level 8
August 29, 2019

Thanks for sharing your experience here in the Community, @userdww.

 

I appreciate you for resolving this on your own and for sharing with us how you fixed this issue. This will surely help other users who might be also having a similar experience.

 

Please know this is not what we want our customer to experience, we always strive to provide excellent customer service and bring satisfaction to our customer.

 

In case you want to learn some "How do I" steps in QuickBooks Desktop feel free to visit our Help articles page for reference.

 

Please don't hesitate to reach out to us if you have any queries regarding your QuickBooks account. We're always here to help. Have a nice day!

February 10, 2022

Hopefully this helps whoever is still having issues with Windows firewall blocking QuickBooks.

Even with firewall off and antivirus off I would still get the message that windows firewall was blocking QuickBooks.

On the pc holding the company file to be accessed-I reset all firewall settings to default.

Then I typed in allow application through firewall in the search box.

Scrolled through the allowed applications.

QuickBooks was an allowed application but QuickBooks version 21 was not.

Clicked on "change settings"-then clicked on "allow another app"-then hit the "browse" button and searched the QuickBooks 21 version.

I added that version to "Allowed apps to communicate through windows firewall", rebooted my system and I can now access QuickBooks. 

 

July 10, 2023

hey, I just had the same issue you have in this conversation, I wish to know if you have got help, so that you also advise me accordingly.