Account location

Where is your company located?

Hello there, eesquivelh. I know a way of identifying which product region you're using.

Within your QuickBooks Online account, you can check your home currency. If it's USD, then you have a US QBO region.

Let me show you the steps:

1. Go to the Gear icon. Then, choose Account and settings.
2. Select the Advanced tab.
3. Scroll down to the Currency section.
4. From there, you'll be able to check the Home Currency of your QuickBooks account.

I've attached a screenshot for your visual reference:

If you want to know about managing your account, check this link: Account Management.

I'm just one post away if you need help with running your business or any QBO-related concerns. You have a good one. 

I currently manage 4 companies in QB 3 are located in the USA and one in Mexico.

I currently manage 4 companies in QB 3 are located in the USA and one in Mexico.
Check this info of my companies 3 is in US dollars and one is in Mexican Peso.

Welcome back, @eesquivelh.

I want to ensure that someone will check your company's information to know each account location. So I'd like to redirect you to our Customer Care Team. Since we can't verify your QuickBooks account here in the Community, I'd recommend reaching out to our QuickBooks Support Team. This way, they can check your account in a secure environment and verify the information on each company. 

To reach them, you can follow the steps below:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.

If you want to use multicurrency in your QuickBooks Online in the future, you can check out this article: Set up and use multicurrency in QuickBooks Online. It will help you record foreign transactions easily without worrying about exchange rate conversions.

Feel free to post again if you need more assistance with this or anything else. I'm here to assist your further. Have a good one!

@eesquivelh 

If you haven't activated the multicurrency feature, you are most likely using  QBO US version and QBO Mexico version. Keep in mind, they are discontinuing QBO Mexico version and you should weigh your options soon. You may need to purchase a third party service to convert data to QBO US version or Global version.