Hi there, Becky. I acknowledge the importance of opening your QuickBooks Desktop company and I'm here to ensure you can do this successfully.
Errors like this happen when your server experiences an unexpected condition that prevents you from opening your company file. Since the program doesn't respond and exhibits unexpected behavior, let's troubleshoot this to fix the issue.
You can follow these suggested solutions on fixing this specific issue you're facing.
- Run Quick Fix my Program from the QuickBooks Tools Hub
- Check if the issue is with your file or the program
- Run the QuickBooks Install Diagnostic tool from the Tools Hub
- Repair your QuickBooks Desktop installation
- Re-Install QuickBooks Desktop
These steps will help you in settling the error message you've received while working on our program.
For more detailed steps and information, please read this article: QuickBooks Desktop won't open.
At the same time, you can visit this helpful article if you encounter errors when you work on with your QBDT: Fix issues when QuickBooks has stopped working.
Feel free to tag me or reply to this post if you need further help in opening your QBDT account. I will not hesitate to help you if you have one.
