Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
C
CatMan2000
January 20, 2020
Solved

Changing Date format breaks QuickBooks desktop 2019

  • January 20, 2020
  • 2 replies
  • 12 views

Hello.

 

Our Accountant is trying to change the date format for QuickBooks Accountant Desktop 2019 on windows 10. All resources we have found state that the date format in QuickBooks is based on your windows date format. After updating the format, QuickBooks opens then crashes when attempting to open a Company file.  After reverting the date format, everything works fine again.

 

After a quick google, I have not been able to find any info on other people experiencing this. I was hoping someone here might have some insight on what the issue might be. 

 

Thanks

 

    Best answer by BigRedConsulting

    QuickBooks is known to work when the short date format is MM/DD/YYYY, DD/MM/YYYY, MM/DD/YY, or DD/MM/YY.

     

    What date format are you attempting to use QB with?

    2 replies

    BigRedConsulting
    BigRedConsultingAnswer
    Level 15
    January 20, 2020

    QuickBooks is known to work when the short date format is MM/DD/YYYY, DD/MM/YYYY, MM/DD/YY, or DD/MM/YY.

     

    What date format are you attempting to use QB with?

      C
      CatMan2000Author
      January 20, 2020

      This has to be it. They were setting it to DD/MMM/YYYY to get an abbreviated month string. 

       

      Thanks for the help.

        Kristine Mae
        Kristine MaeModerator
        Moderator
        January 20, 2020

        Let's get QuickBooks up and running, CatMan2000.

         

        This can be caused by corrupted hard drive or damaged file. 

         

        We have 5 solutions to fix it so QuickBooks will open. I've got the article with the detailed steps. 

         

        You can keep us updated after trying the steps. We're here to help in any way we can. 

        C
        CatMan2000Author
        January 20, 2020

        Thanks Kristine.

         

        The issue looked to be the format they were trying to set. 

          Ashley H
          Ashley H
          Level 4
          January 20, 2020

          Thanks for the response, @CatMan2000.

           

          I appreciate your taking the time to post this and letting me know that the issue got resolved. The Community will always be here if you ever have any more questions or concerns about QuickBooks. 

           

          Wishing you and your business continued success. Have a beautiful day!

          Need QuickBooks guidance?
          Log in to access expert advice and community support instantly.
          Terms & ConditionsAccessibility statement