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bethship
Oct 11, 2019 11:32 PM UTC
Solved

Clearing an aged receivable

One of my clients shows part of an invoice (1100 of 7800) from 2016 showing as unpaid. It is an error from before my time, and the entire payment was actually received. What adjustment is appropriate to clear the $1,100 from A/R?

    Rustler
    RustlerAnswer
    Level 15
    Oct 15, 2019 10:37 AM UTC

    Create an item that posts to retained earnings, and use that item on a credit memo.  Then apply the CM to the invoice

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    3 replies

    Rustler
    RustlerAnswer
    Level 15
    Oct 15, 2019 10:37 AM UTC

    Create an item that posts to retained earnings, and use that item on a credit memo.  Then apply the CM to the invoice

    bethshipAuthor
    Oct 15, 2019 4:17 PM UTC

    Thank you very much! Success!

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