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October 11, 2019
Solved

Clearing an aged receivable

  • October 11, 2019
  • 1 reply
  • 1 view

One of my clients shows part of an invoice (1100 of 7800) from 2016 showing as unpaid. It is an error from before my time, and the entire payment was actually received. What adjustment is appropriate to clear the $1,100 from A/R?

    Best answer by Rustler

    Create an item that posts to retained earnings, and use that item on a credit memo.  Then apply the CM to the invoice

    1 reply

    Rustler
    RustlerAnswer
    Level 15
    October 15, 2019

    Create an item that posts to retained earnings, and use that item on a credit memo.  Then apply the CM to the invoice

    bethshipAuthor
    October 15, 2019

    Thank you very much! Success!