Hello, I have 2 general journal entries showing on my AR aging summary that I am not able to get them to clear. The original entry was made, than reversed a few days later so the total for the customer is $0.00 however I don't want a $0.00 to show on my aging. Any suggestions? I have attached a snip of the entry. Thank you!
You shouldn't need to delete the journal entries - you should see both of them when you go to Receive Payments (Customers > Receive Payments) from this customer. Apply the credit to the invoice and it will clear them.
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