connecting outlook email

Thanks for reaching out to the Community, @heatwavehvac.

I'm here to share information with you on how you can send a copy of your sales forms to your email address. 

Right now, the option to connect your outlook email to your QuickBooks Online (QBO) account is unavailable. As a workaround, you can utilize the Cc and Bcc options when sending invoices or estimates. From there, you can enter your outlook email.

Let me show you how:

1. In the left menu, click the + New button.
2. Select the transaction you wanted to create like an invoice or estimate. 
3. Enter the necessary information.
4. Click the Cc/Bcc link at the top of the customer's email.
5. Enter your outlook email address and select Done. 
6. Choose Save and send.

By doing this, you'll receive a copy of the transaction you've emailed to your customers. 

For future reference, check out this article to learn how to receive invoice payment in QuickBooks Online. 

Additionally, I'm attaching our Community link in case you need help adding, organizing, and sending invoices: Invoices and payments.

That should do it. Please let me know how it goes, @heatwavehvac.. I'll be here to keep helping. Take care.