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When I open my expense window and select filter by vendor, the APPLY button is below my screen where I cannot select and when I try scroll up on the very right the pop-up disappears. Everytime I have to maneuver the very right scrolling to just the right place in order to see the pop-up apply button.
It seems that you are experiencing a display issue with the expense pop-up window in QuickBooks Online, Carol. I'll provide you with the steps to fix this.
Since you're experiencing the issue where the Apply button is located below the screen and is difficult to access, this could be due to the resolution or display settings of your device. With this, I recommend checking your Zoom function settings and zooming it out to reduce the display in your browser. You may refer to the steps below to do so:
In Microsoft Edge
In Google Chrome
In Mozilla Firefox
Additionally, QuickBooks Online requires a Screen resolution set to 1024x768 or higher and Dots-per-inch (DPI) set to Normal or 100% to display all pages properly. You can refer to this link for more details on how to check and manage your computer settings: Unable to see the entire page in QuickBooks Online.
Moreover, I'll leave this helpful article if you're experiencing pages that aren't fully loading while accessing the program and how to fix them: QuickBooks Online doesn't load correctly or has blank pages.
Drop a comment below if you need anything else or need further assistance managing your monitor and browser display when running QuickBooks. I'll always be right here to help you.
Thank you! That worked! Appreciate response.
Thank you. It worked.
Hello, carol-.
We in the Community are extremely happy that you were able to find my colleague's post helpful and able to resolve your issue. We're more than happy to help you if you need more assistance.
If you need tips and resources to manage your QuickBooks Online account and finances, feel free to visit our Support page to learn more. This provides information to help your navigation experience be more effective.
Keep us posted if you have other questions or concerns. I’m here to help you out. Take care and have a great day!
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