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areasverde69
Level 1

Help app wrong

Agente

1 Comment 1
IrishA
QuickBooks Team

Help app wrong

We're here to ensure that you can use your QuickBooks mobile app smoothly, Areasverde.
 

To start, could you let us know if you’re encountering any errors while accessing the app? If so, please share the details or provide a screenshot. This will help us better understand the issue and offer an appropriate solution.
 

In the meantime, we recommend checking if your QuickBooks mobile app is up to date. Keeping the app updated ensures access to the latest features and functionality improvements.
 

Here’s how to update or optimize the app:

iOS
 

  1. Go to Settings, then tap General.
  2. Tap iPhone Storage, then tap the QuickBooks Online app.
  3. Tap Offload App.
    This will free up the storage without deleting your app's documents and data.

 

Android
 

  1. Go to Menu ☰, then tap More Options ⋮.
  2. Tap Settings, then Refresh Data.
  3. Tap YES to confirm.


Please leave a reply below if you have additional questions or concerns. We’re here to ensure you're able to access your app effortlessly so you can keep track of your business.

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