Horrible customer service

I'm here to help and ensure that your questions are addressed accordingly, MollyWilson.

For me to be able to provide you with the right issue resolution, could you please tell me what exactly you're facing in QuickBooks? Are you getting an error while trying migrate your QuickBooks data?

It would be best if you can send me a screenshot as well. Any additional information would be highly appreciated.

Hope you can respond to me on this post so we can work with your concern together, MollyWilson. Please know I'm ready to assist further. Have a good one.

@MollyWilson 

Hello 

I never experience such issue last time I had account issue they have politely replied me and also resolved my issue so I don't think so . 

 BenefitsCal Sign In

You have got to be kidding me.  This is obviously AI as you clearly didn't even understand my post.  

A wholesaler

I would say you are the anomaly!

@MollyWilson 

I can recommend 2 options to explore, but you may need to have an additional app to manage your inventory with a B2B portal. Contact me in private for details.

Please message me about those options.

As usual.  NOTHING back from Intuit.  I was promised several responses.  ZILCH!!!!!  We are currently trialing some other software.  I will let you know when we make the switch if anyone else HATES INTUIT.

what a JOKE this company is.   I am trying to proactively call them and I cannot get past their automated voicemail!!!   HAHAHAHAHAHAAHAHAHAHA  What a JOKE.  This company sucks.  I cannot wait until you fail.  HAHAHAHAAHAH

I understand that this is not the type of service you expect from us. I'm here to make sure your concerns are addressed properly.
 

It's recommended to get in touch with our Customer Support team to follow up on the delayed callback. Furthermore, this enables them to give further assistance. I can walk you through reaching out to them through chat:

1. Click on the ? Help icon.
2. Go to the Assistant tab.
3. Type in your concern from the rectangular box at the bottom.

If you want to ask specific questions, go to the Search tab and type in some terms related to your problem. By doing so, you'll get some answers and helpful articles.

Also, note their business hours to make sure they're available for assistance.

Keep in touch by leaving a comment below. We're here to back you up 24/7. Take the best care!

"Mich" I am sure that you are a bot but in the event you are a critical thinker, realize I have gotten NOWHERE with your chat feature.  I need an actual human.  Once I dial the sales number ON YOUR WEBSITE, it leads to a voice prompt that DOESN'T WORK!!  How fitting is that???  I have absolutely given up on intuit.  You have no human beings that can actually help.  You just have robots throwing some canned answer up that DOESN'T HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

@MollyWilson 

Please message me about those options.

The private message feature is disabled. You can click on my profile name and find our website address to send an email.

If you're currently interacting with a customer service representative, calmly and clearly express your dissatisfaction with the service you've received. Be specific about the issues you've encountered and what you expect in terms of resolution.

Regards: [removed]

If you're not getting satisfactory assistance from the representative you're speaking with, politely ask to speak to a supervisor or someone in a higher position. They may have more authority to address your concerns and provide a resolution.

Regards: [removed]