How to fix unrecoverable errors

Hello,

QBD Enterprise 24 has been crashing for the last several weeks when I close the company file, normally after I have backed up.

These are the steps I have taken, many of them several times.

My computer has all its updates

QBD is updated.

Tool hub, verify and rebuild data, quick fix my program, quick fix my file, run file doctor. It always says the errors have been fixed, or they don't find any problems

(when I run these on the server the message comes up that Hosting mode is off, but it is actually on and QBDBMgrN not running on this computer, but it is)

I have uninstalled and reinstalled QBD

Created a new user account for myself

I have spent a couple hours on a call with support, but they did not fix the issue, they went through all the steps I have done several times.

I have logged in on coworkers computers (as myself) and after backing up and closing the company file, it did not crash. That makes me think there is something wrong/missing in the settings on my computer.

Does anyone have any suggestions?

Thanks, Lori