I'll help you resolve the error message you're encountering when trying to access the Time menu in QuickBooks, Callsusan. I just need a few details to clarify the issue.
First, could you please specify which section of the Time menu you're trying to access when you receive the error message? Any additional details would be greatly appreciated, as they will help us provide a more accurate solution tailored to your needs.
In the meantime, I recommend opening your account in a private window to see if the problem is related to excessive cache build-up. Accumulated cache in your browser can lead to unexpected behavior and trigger error messages. You can access this mode using the shortcuts below:
- Google Chrome: press Ctrl + Shift + N
- Microsoft Edge: press Ctrl + Shift + N
- Safari: press Command + Shift +N
If this resolves the issue, please clear the cache of your regular browser to eliminate piled-up data. If the issue persists, consider accessing QuickBooks using a different supported browser or device, as there could be temporary issue with your current one.
Once the issue is resolved, you might want to add and invite team members to help track time.
Additionally, you could create your own roles and customize permissions. Consider upgrading to QuickBooks Advanced, which allows you to decide what users can see and do in areas like banking, sales, payroll, and more.
If you have any further questions or need clarification regarding time tracking in QuickBooks, please feel free to revisit this thread. We're here to address them all promptly.
