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jen169
Level 1

In Square connector ap, the tutorials say that I can select whether trx information individually or group as a full day batch deposit. I wasn't given optn, how change?

I get 200 tiny transactions in a day and I would love to batch them together for a full day deposit rather than each individual transaction. QBO didn't give me the choice when setting up Square Connector App. How do I change settings now that it's set up?

2 Comments 2
CharmieH
QuickBooks Team

In Square connector ap, the tutorials say that I can select whether trx information individually or group as a full day batch deposit. I wasn't given optn, how change?

Managing 200 tiny individual transactions daily can be overwhelming, Jen.

 

Please note that QuickBooks Online (QBO) offers two Square Connector Apps to import transactions into the system.

 

We recommend contacting our Live Support team for assistance in determining why the option to choose how transactions are imported is unavailable and identifying which of the two connectors will enable you to import deposits in batches. They have the tools to securely review your account and provide guidance on the next steps to resolve this issue.

 

Here's how to connect with them:

 

  1. Click on the (?) Help icon.
  2. Enter your concern on the Search tab.
  3. Click on Contact Us.
  4. Choose a way to connect with us:
  • Start a Chat with our live expert
  • Get a Callback from our live expert

 

To find out the best time to call, you can visit this page to check our Support Hours: Get help with QuickBooks products and services.

 

Feel free to reply to this thread if you need further assistance. The Community team is always here to support you.

SIAB
Level 7

In Square connector ap, the tutorials say that I can select whether trx information individually or group as a full day batch deposit. I wasn't given optn, how change?

@jen169 

I would recommend to use a 3rd party paid connector for a reliable solution.

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