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March 29, 2023
Question

Is there a Quickbooks Tool Hub for MAC computers for DESKTOP?

  • March 29, 2023
  • 13 replies
  • 61 views
MAC DESKTOP Quickbooks Crash will not open

13 replies

Fiat Lux - ASIA
Level 14
March 29, 2023

Your tag is QB Online. Do you need to convert a QBD Mac file to QBO?

Can you open the sample file on QBD Mac?

March 29, 2023

I have a QuickBooks online account for myself. The question is, I have a Mac DESKTOP QuickBooks app for another company and I cannot get the app to open it crashes every time the fix online is to download a QuickBooks tool hub, but it has a file extension of EXE, which will not work on a Mac, so my question is, is there a Mac QuickBooks tool hub 

March 29, 2023

I have tried to open QuickBooks desktop on a Mac over and over and over again with crashes every single time for the last 24 hours, and now all of a sudden it opens?

Bryan_M
QuickBooks Team
March 29, 2023

Welcome to the Community space, Rocky.

 

QuickBook Tool Hub isn't available on MAC. But, let me show you what we can do to fix this.

 

Here's how:

 

  1. We'll need to restart your Mac.
  2. After that, download the latest version for Mac by clicking Help at the top right corner, then click Update QuickBooks.
  3. Perform the Verify and Rebuild Utility.
  4. Boot your Mac in Safe Mode. This is to shut down your Mac desktop, then press the power button of the Mac. And as you hear the startup sounds, quick;y long-press the "shift" key from the keyboard.
  5. Once the Apple logo appears on the screen, remove your finger from the shift key.

 

Once done, remove PLIST Files from both the User and System. This will ensure that all data are free from any kind of errors. You can follow the steps below on how to perform this:

 

Delete User PLIST files

 

  1. Navigate to the “Finder” menu situated at the top left corner of the Mac desktop.
  2. Select the “Go” option followed by long pressing the “Options” button on your keyboard.
  3. Select the “Library” option, and then choose the “Preferences” folder.
  4. Look for “PLIST files” present next to the QuickBooks name.
  5. Once found, move the files to the trash bin, and clear the trash folder as well.

 

Delete System PLIST Files

 

  1. Navigate to the “Finder” menu situated at the top left corner of the Mac desktop.
  2. Tap on the “Macintosh HD” option.
  3. Select the “Go” option followed by long pressing the “Options” button on your keyboard.
  4. Select the “Library” option, and then choose the “Preferences” folder.
  5. Look for “PLIST files” present next to the QuickBooks name.
  6. Once found, move the files to the trash bin, and clear the trash folder as well.

 

That’s it! Restart Quickbooks and you will be surprised to see that you are no longer facing the crashing problem.

 

For future use, if you want to change your company file from QuickBooks for Mac to QuickBooks for Windows, feel free to read this article: Move QuickBooks for Mac file to QuickBooks for Windows.

 

Never hesitate to reply to this post if you need assistance in fixing your QBDT for Mac. Keep safe and have a good one!

December 21, 2023

Mine crashes every time I open a company, then click Make General Journal Entries.  The window opens for a couple seconds the shuts down and Crash Catcher opens but then won't create and email to report the problem.  I went through all of the steps recommended, ending with moving PLIST files to the trash, then emptying the trash.  The same problem persists.  Is there a fix for this please?