I have a QuickBooks online account for myself. The question is, I have a Mac DESKTOP QuickBooks app for another company and I cannot get the app to open it crashes every time the fix online is to download a QuickBooks tool hub, but it has a file extension of EXE, which will not work on a Mac, so my question is, is there a Mac QuickBooks tool hub
I have tried to open QuickBooks desktop on a Mac over and over and over again with crashes every single time for the last 24 hours, and now all of a sudden it opens?
Boot your Mac in Safe Mode. This is to shut down your Mac desktop, then press the power button of the Mac. And as you hear the startup sounds, quick;y long-press the "shift" key from the keyboard.
Once the Apple logo appears on the screen, remove your finger from the shift key.
Once done, remove PLIST Files from both the User and System. This will ensure that all data are free from any kind of errors. You can follow the steps below on how to perform this:
Delete User PLIST files
Navigate to the “Finder” menu situated at the top left corner of the Mac desktop.
Select the “Go” option followed by long pressing the “Options” button on your keyboard.
Select the “Library” option, and then choose the “Preferences” folder.
Look for “PLIST files” present next to the QuickBooks name.
Once found, move the files to the trash bin, and clear the trash folder as well.
Delete System PLIST Files
Navigate to the “Finder” menu situated at the top left corner of the Mac desktop.
Tap on the “Macintosh HD” option.
Select the “Go” option followed by long pressing the “Options” button on your keyboard.
Select the “Library” option, and then choose the “Preferences” folder.
Look for “PLIST files” present next to the QuickBooks name.
Once found, move the files to the trash bin, and clear the trash folder as well.
That’s it! Restart Quickbooks and you will be surprised to see that you are no longer facing the crashing problem.
Mine crashes every time I open a company, then click Make General Journal Entries. The window opens for a couple seconds the shuts down and Crash Catcher opens but then won't create and email to report the problem. I went through all of the steps recommended, ending with moving PLIST files to the trash, then emptying the trash. The same problem persists. Is there a fix for this please?
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