Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
February 13, 2022
Question

My Time App

  • February 13, 2022
  • 1 reply
  • 2 views

I am using Quickbooks desktop for Mac and can't get the My Time App to link to Quickbooks. I keep getting this error that I don't have a file open. I have tried closing, opening, reinstalling, redownloading...NOTHING is working. help!

1 reply

MaryLandT
Level 10
February 13, 2022

I appreciate you performing some steps so you can sync the My Time app to your QuickBooks Desktop for Mac, karenamp.

 

Before using My Time, the app is compatible only with Mac OS 10.15 Catalina. And, you must be using a 2019 & 2020 QuickBooks Mac version.

 

To ensure that you can sync the app, you can consider upgrading your Mac operating system.

 

Here's how:

 

  1. Choose System Preferences from the Apple menu, then click Software Update to check for updates.
  2. If any updates are available, click the Update Now button to install them.

 

For more information about this app, you can check out these articles:

 

 

For more resources, while tracking your time and other entries, you can also open the topics from our help articles as your guide in the future: Related topics for QuickBooks Desktop for Mac.

 

Just in case you want to download the other version of My Time, you can check out this link: Get your free My Time download.

 

If you're still unable to sync the app, I recommend contacting the My Time Support Team. They can help connect the app for you. Scroll down and fill in the Book a Demo fields, then Submit.

 

Please let me know how else I can help you with syncing the My Time App. I'm more than happy to provide additional assistance. 

karenampAuthor
February 13, 2022

Thank you. So if I am using a different iOS (I am on the most current - Monterey - it won't work?