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We have the packing slip template header configured to print the project/job name (checkbox checked). However, when actually printing the document the text from the Project Name field does not print. We also have PO selected and it prints fine.
Any ideas?
Hi there, MU95.
Thank you for reaching out to the Community. Let's preview the slip in QuickBooks to see which fields are included when printing it.
Here's how:
However, once verified the Project name field is included in the printing of the packing slip, I suggest running the Print and PDF tool from the QuickBooks Tool Hub to isolate the issue. First, Download the QuickBooks tool hub. The QuickBooks Tool Hub is a helpful tool for fixing common errors. You will need to close QuickBooks to use it. For the best experience, we recommend using Tool Hub on Windows 10, 64-bit.
Here's how:
Another is to use the Print and PDF Repair tool. Here's how:
If the issue persists after performing the troubleshooting steps above. You can uninstall and reinstall your QuickBooks to isolate if this is something to do with your QuickBooks. Refer to this article for more detailed steps: Re-install QuickBooks for Windows.
Please browse these articles to learn how to view and print packing slips.
Message us if you have other concerns about printing your packing slip template with QuickBooks. We'll make sure to respond as soon as we can. Have a good one!
None of this works. And, why does QB always default to remove and reinstall the program?
Good morning, @MU95.
Thanks for reaching back out.
The previous agent was suggesting that step as a last resort in case their initial instructions didn't do the trick.
Since none of those were successful, I recommend using the Verify and Rebuild tool to help resolve the issue. This tool assists with fixing common errors that can occur in the system with data.
Come back and let us know how these instructions go from the guide that's listed. I'll be right around the corner if you need me!
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