QB 2019 Pro Desktop Version Microscopic Fonts

I'd like to offer my help and get your and make your software usable again, Old Retired Jim non IT Guy.

At the moment, there's no tool or button to adjust the overall font style in QuickBooks Desktop. However, there are external troubleshooting steps in your computer that can increase or decrease the font size in the program. 

Let me share these steps with you:

1. Close QuickBooks.
2. Go to My Computer and open your Drive C.
3. Look for Program Data Folder and double click on it.
4. Click Intuit and look for QuickBooks 2019. 
5. Select QBW.INI.
6. Below the [FONTS], press Enter and type this: FontName=Arial (or any font of your choice) FontSize=12.5 (or any size of your choice).
7. Click File and select Exit.

Once done, close the folder and reopen your company file in QuickBooks. Then, check if the font sizes are now back to normal.

Let me also share these articles for additional information and guidance as well: 

• Fix Screen Issues in QuickBooks Desktop
• Fix Common Issues When You Use and Customize Templates

Don't hesitate to reply to me if you have follow-up questions. You can also visit us anytime you need more help from the QuickBooks Community.

Good morning...sorry for the late response.  I was able to complete Steps 1-4 of your suggestion, but at Step 5 I couldn't see QBW.INI.  I only saw qbw.  However, clicking on that led me to the exact file that your screen shot displayed (with items beginning with [Install_New].  Once there, I saw no line item for [FONTS], so I inserted a line between the = sign at the top of the list and the line item [INPRODREGISTRATION], and typed [FONTS] myself.  Then below that I entered the font name and font size as you suggested.  Sadly I could not get the microscopic print in QB to change.  I would appreciate any guidance...and I will respond quickly this time!  Thank you so much....

I appreciate you getting back in to this thread, Jim. I've come to ensure you'll get the assistance you need.

Beforehand, can you share a screenshot of what's happening on your end when editing the QBW file you've entered? It would help me check and clarify the items you've typed in.

To increase the font size in QuickBooks, please make sure you've followed the exact format shown on the screenshot shared by my colleague, jenop2, above. You'll need to enter the FontName=Arial line item below the [FONTS] line. Then, press enter and type FontSize=12.5.

Here's how:

1. Open the QBW file.
2. Below the [FONTS] line, type FontName=Arial and press enter.
3. Type FontSize=12.5. (Refer to the screenshot provided above)
4. Click on the File menu and select Save.
5. Once done, click Exit from the File menu to close.
6. Then, open QuickBooks as an Admin to refresh the changes entered.

Moreover, you can check out this article to guide you with other display issues when doing tasks inside your desktop account: Fix screen issues in QuickBooks Desktop.

You're always welcome to reply in this thread if you have additional questions. We'll be right here, willing to help. Have a good one!

Hi FateCandylane,

I have attached a screenshot of the file listing where I entered the information as suggested.  And as I explained, the instructions said "Below the [FONTS].  The term [FONTS] did not appear in the file listing so I entered it myself before adding the FontName and FontSize line items.  On that file listing, under Edit, there is also the ability to change the font name and font size, which I did , so that it matches what I entered in the file data.  Sorry to be such a bother...but this is maddening.  Thank you so much for your help!

Hey there, @Old Retired Jim non IT Guy. 

I appreciate you coming back with additional information on microscopic fonts. 

If none of the steps worked that my colleague provided, let's double-check another detail within your QuickBooks Desktop account. 

What is your screen resolution setting set to? We recommend 1920 x 1080 for the best display.  

I hope to hear from you again soon!

Hi Candace,

Thank you for your assistance.  And yes...my Windows 11 screen resolution is set at 1920 x 1080.  So far I have not been able to increase the size of the fonts in QB.  It seems like the only thing left to try is to uninstall the QB application and reinstall it by downloading.  I sort of dread doing that again but it may be my only option.  As it is, the software is nearly unusable.  Thank you again so much for your help!

Jim