QB performance on laptop--to close program or not?

Welcome to the Community, kingmoose.

I'm here to make sure you'll be able to open QuickBooks seamlessly. 

There are possible reasons why QuickBooks Desktop (QBDT) lags. This could include:

• QuickBooks is not updated.
• Computer does not meet the minimum system requirements.
• Damaged or missing QBWUSER.INI file.
• There is corruption on your hard drive.
• The program files or QBDT installation may be damaged.
• Damaged Windows operating system.

In this case, let's run the QuickBooks Refresher (QBRefresher) Tool. This helps end all the processes running in the background and also performs a mini-repair.

Here's how:

1. Close QB, then download the QuickBooks Refresher tool and save the file on your desktop.
2. Run the tool, then open the QB again.

If the issue persists, run the QuickBooks Install Diagnostic Tool. This will automatically diagnose and fix issues with the Microsoft components the program uses. Here's how:

1. Download the QuickBooks Install Diagnostic Tool and save it to the located desktop.
2. Close all open programs and run the Tool.
3. Once done, restart the computer to ensure the components are properly updated.

After that, try opening QBDT again to double-check. If the same thing happens, please check out this article and proceed to solutions 3 to 5 for more troubleshooting steps: Solutions for when QuickBooks stops working. 

For tips and related articles on "How do I " questions, feel free to visit this article: QuickBooks Community help website.

Please let me know if you encounter any other issues when running QuickBooks by leaving a comment in this thread. I'm always ready to assist. Take care and have a good one!

Thanks. We will use these in the future with this new laptop. Can you address the questions about closing/shutting down/logging off QB desktop? What's the right way to do it?

Thanks for these tips. We will use them in the future with the new laptop. Can you please address the question about the appropriate way to log off/sign out/close down QB desktop? IS there a best way?

Hi there, kingmoose.

I appreciate you for coming back to the thread to ask for some clarification on how to run QuickBooks Desktop smoothly. With this, I'll ensure you can handle your program without issues.

The best way to make the QuickBooks program run accurately is to sign it out every time you won't use it. Beforehand, you'll have to secure a backup copy of your company file. Then, go to the File menu and choose Sign out.

Additionally, you'll also need to make sure the laptop meets the minimum system requirements for the QBDT. This is to ensure you have the best experience when using QuickBooks. Please know that the suggested requirements will depend on what year version you're utilizing.

Lastly, I'm adding this article to further guide you in managing your business using QBDT: Help guide for QuickBooks Desktop. It contains topics about advanced accounting, banking, and payments to name a few.

Don't hesitate to click the Reply button below or post again if you need further help in managing QBDT. I'm always here to help you out, kingmoose. Take care and have a great day!