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api10
Level 1

QBLaunch.exe - System Error

The code execution cannot proceed because .DLL was not found. 

QB Desktop 2019 will not launch at all.

11 Comments 11
IamjuViel
QuickBooks Team

QBLaunch.exe - System Error

I can help you get rid of the error, @api10.

 

Here are the possible reasons why QuickBooks is not responding and you're getting the error

  • A damaged hard drive
  • The company’s name is too long or extensive
  • An obsolete operating system
  • QuickBooks Desktop is not installed correctly
  • Corrupt QBWUSER.INI file.

Let's first make sure that your QuickBooks is updated to the latest release to check its compatibility. Once verified, let’s check if the issue persists in the company file or the program itself. Just press and hold the Ctrl key while double-clicking your QuickBooks icon. 

 

If it fails to open, let's download and run the QuickBooks Tools Hub. From here you can run the Quick Fix, it will shut down any open background processes QuickBooks uses. Also, it'll run a quick repair of your program. Here's how:

  1. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub.
  2. Open the file you downloaded (QuickBooksToolHub.exe).
  3. Follow the on-screen steps to install and agree to the terms and conditions.
  4. From the QuickBooks Tools Hub, click Program Problems.
  5. Select Quick Fix my Program.
  6. Start QuickBooks Desktop and open your data file.

If the issue persists, you can perform Solution 3 from this article: QuickBooks Desktop doesn't start or won't open.

 

Also, I'm assing these articles to help you resolve any unexpected behaviors when using QuickBooks:

Feel free to swing by here if you have other questions about using QuickBooks. The Community and I are always here to help.

api10
Level 1

QBLaunch.exe - System Error

Thank you for getting back to me!  I'm still dead in the water ...I tried all the steps you gave me thru to Solution 3 from the article.  I restarted my computer but still getting the same message.  Should I move to Solution 5 in the article?  Or do an Uninstall/Reinstall?

api10
Level 1

QBLaunch.exe - System Error

Nothing worked, still cannot launch QB at all.  Next option?  And thank you for helping me, I appreciate it.

JamesDuanT
Moderator

QBLaunch.exe - System Error

We'll be right here to ensure your QuickBooks will work again, api10.

 

You might want to do the Solution 4 before moving to the Solution 5. This is to exhaust every solutions provided that can fix the error. Here's the link that was shared by IamjuViel earlier: QuickBooks Desktop doesn't start or won't open.

 

You can also check the troubleshooting steps on the other related links. You can see them on IamjuViel's earlier response.

 

If none of the steps work or you need more assistance in completing those steps, we can contact our Technical Support Team. They can further review the situation and provide the necessary steps to get it working. You can reach them through this link: Contact QuickBooks Desktop support.

 

Let us know how the troubleshooting steps work so we can also see what else we can do on our end.

api10
Level 1

QBLaunch.exe - System Error

My QB has been down all day now and I need someone to call me, please!!!  I Uninstalled QB and ran a fresh reinstall from my Account on Intuit.  QB uninstalled OK, but now will NOT reinstall.  I am getting the SAME message from this morning when I was trying to launch my QB Desktop, which seems to be the root of the problem....THE CODE EXECUTION CANNOT PROCEED BECAUSE .DLL WAS NOT FOUND.  Please tell me how I can reinstall QB.

RenjolynC
QuickBooks Team

QBLaunch.exe - System Error

Thanks for coming back here, api10.

 

I can give steps on how you can request a callback from our Support Team and re-install the QuickBooks Desktop program. Make sure your computer meets the system requirements and have your product and license number handy.

 

Then, follow these steps to install:

 

  1. Open the file QuickBooks.exe you downloaded.
  2. Follow the onscreen instructions. Accept the software license agreement and then click Next.
  3. Enter your Product and License number and select Next.
  4. Choose the install type (Express install or Custom and Network install)
  5. Select Install
  6. When it finishes installing, select Open QuickBooks to get started.

Once you're done with the installation, QuickBooks will ask you to activate and update the program. You can click this article for the detailed steps: Activate QuickBooks Desktop for Windows.

 

I'm adding this article for more information: Install QuickBooks Desktop.

 

If you're still seeing the same error, please follow the steps below to request a callback from our Support Team. They have the necessary tools to review your account and investigate the issue further.

 

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get a Call button.

For any additional questions or other concerns with QuickBooks Desktop, please leave a reply below. I'll be around to help you out some more.

Fiat Lux - ASIA
Level 15

QBLaunch.exe - System Error

@api10 

Which Windows OS do you have? Win 7?

api10
Level 1

QBLaunch.exe - System Error

Windows 10 Home and my updates ran last night ...My Windows is current, thnx for asking

api10
Level 1

QBLaunch.exe - System Error

I tried your suggestion with the same result.  The reinstall bombs out at 35% with the same setup.exe System Error:  The code execution cannot proceed because .DLL was not found. Reinstalling the program may fix this problem.  

I did Retry the Install with the same result.  Thanks for your suggestion.  My QB has been down now for 10 hours now.

Unfortunately I can't follow your steps to get someone to contact me since QB Desktop hasn't launched all day.  I am on Windows 10 Home version and it is completely current & updated.

JenoP
Moderator

QBLaunch.exe - System Error

Thanks for keeping us updated how the troubleshooting went through, api10.

 

Let me share a link with you where you can reach out to our Chat Support Team outside of QuickBooks Desktop.

 

Just open this article and scroll-down to the How to message us outside of the product section: Contact QuickBooks Desktop Support.

 

Then, click the QuickBooks Pro/Premier chat link. Please take note that they're business hours is from Monday to Friday, in between 6:00 AM to 6:00 PM Pacific Time.

 

Don't hesitate to reach out to us again or add a reply below if you need anything else. 

Fiat Lux - ASIA
Level 15

QBLaunch.exe - System Error


@api10 wrote:

I am on Windows 10 Home version and it is completely current & updated.


@api10 

Sometimes a Windows update is conflicted with a certain released version of QuickBooks. To isolate the issue, consider installing the trial license of QBD 2021 Pro to compare. 

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