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The code execution cannot proceed because .DLL was not found.
QB Desktop 2019 will not launch at all.
I can help you get rid of the error, @api10.
Here are the possible reasons why QuickBooks is not responding and you're getting the error
Let's first make sure that your QuickBooks is updated to the latest release to check its compatibility. Once verified, let’s check if the issue persists in the company file or the program itself. Just press and hold the Ctrl key while double-clicking your QuickBooks icon.
If it fails to open, let's download and run the QuickBooks Tools Hub. From here you can run the Quick Fix, it will shut down any open background processes QuickBooks uses. Also, it'll run a quick repair of your program. Here's how:
If the issue persists, you can perform Solution 3 from this article: QuickBooks Desktop doesn't start or won't open.
Also, I'm assing these articles to help you resolve any unexpected behaviors when using QuickBooks:
Feel free to swing by here if you have other questions about using QuickBooks. The Community and I are always here to help.
Thank you for getting back to me! I'm still dead in the water ...I tried all the steps you gave me thru to Solution 3 from the article. I restarted my computer but still getting the same message. Should I move to Solution 5 in the article? Or do an Uninstall/Reinstall?
Nothing worked, still cannot launch QB at all. Next option? And thank you for helping me, I appreciate it.
We'll be right here to ensure your QuickBooks will work again, api10.
You might want to do the Solution 4 before moving to the Solution 5. This is to exhaust every solutions provided that can fix the error. Here's the link that was shared by IamjuViel earlier: QuickBooks Desktop doesn't start or won't open.
You can also check the troubleshooting steps on the other related links. You can see them on IamjuViel's earlier response.
If none of the steps work or you need more assistance in completing those steps, we can contact our Technical Support Team. They can further review the situation and provide the necessary steps to get it working. You can reach them through this link: Contact QuickBooks Desktop support.
Let us know how the troubleshooting steps work so we can also see what else we can do on our end.
My QB has been down all day now and I need someone to call me, please!!! I Uninstalled QB and ran a fresh reinstall from my Account on Intuit. QB uninstalled OK, but now will NOT reinstall. I am getting the SAME message from this morning when I was trying to launch my QB Desktop, which seems to be the root of the problem....THE CODE EXECUTION CANNOT PROCEED BECAUSE .DLL WAS NOT FOUND. Please tell me how I can reinstall QB.
Thanks for coming back here, api10.
I can give steps on how you can request a callback from our Support Team and re-install the QuickBooks Desktop program. Make sure your computer meets the system requirements and have your product and license number handy.
Then, follow these steps to install:
Once you're done with the installation, QuickBooks will ask you to activate and update the program. You can click this article for the detailed steps: Activate QuickBooks Desktop for Windows.
I'm adding this article for more information: Install QuickBooks Desktop.
If you're still seeing the same error, please follow the steps below to request a callback from our Support Team. They have the necessary tools to review your account and investigate the issue further.
For any additional questions or other concerns with QuickBooks Desktop, please leave a reply below. I'll be around to help you out some more.
Which Windows OS do you have? Win 7?
Windows 10 Home and my updates ran last night ...My Windows is current, thnx for asking
I tried your suggestion with the same result. The reinstall bombs out at 35% with the same setup.exe System Error: The code execution cannot proceed because .DLL was not found. Reinstalling the program may fix this problem.
I did Retry the Install with the same result. Thanks for your suggestion. My QB has been down now for 10 hours now.
Unfortunately I can't follow your steps to get someone to contact me since QB Desktop hasn't launched all day. I am on Windows 10 Home version and it is completely current & updated.
Thanks for keeping us updated how the troubleshooting went through, api10.
Let me share a link with you where you can reach out to our Chat Support Team outside of QuickBooks Desktop.
Just open this article and scroll-down to the How to message us outside of the product section: Contact QuickBooks Desktop Support.
Then, click the QuickBooks Pro/Premier chat link. Please take note that they're business hours is from Monday to Friday, in between 6:00 AM to 6:00 PM Pacific Time.
Don't hesitate to reach out to us again or add a reply below if you need anything else.
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