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A
Anonymous
March 7, 2019
Question

Quickbooks desktop 2018 is not recognizing Microsoft Office

  • March 7, 2019
  • 11 replies
  • 17 views

Quickbooks desktop 2018 is not recognizing Microsoft Office and keeps telling me to set up defaults when they are already set up. I can't create a new workbook, can't email anything. What is the fix????

11 replies

A
Anonymous
March 7, 2019

Do you have a supported version of MS Office - one that QB recognizes?

A
Anonymous
March 7, 2019

Yes.  Worked up until they both updated yesterday.  They are compatible.  

A
Anonymous
March 7, 2019

I just chatted with support through messaging and they told me that I had to pay them to isolate this issue.  I can't imagine that I am the only one having this issue, as I've read other places as well.  Why is no one helping to get this fixed?

 

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