Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
Anonymous
Mar 7, 2019 4:55 PM UTC
Question

Quickbooks desktop 2018 is not recognizing Microsoft Office

Quickbooks desktop 2018 is not recognizing Microsoft Office and keeps telling me to set up defaults when they are already set up. I can't create a new workbook, can't email anything. What is the fix????

11 replies

Anonymous
Mar 7, 2019 5:20 PM UTC

Do you have a supported version of MS Office - one that QB recognizes?

Anonymous
Mar 7, 2019 5:21 PM UTC

Yes.  Worked up until they both updated yesterday.  They are compatible.  

Anonymous
Mar 7, 2019 5:54 PM UTC

I just chatted with support through messaging and they told me that I had to pay them to isolate this issue.  I can't imagine that I am the only one having this issue, as I've read other places as well.  Why is no one helping to get this fixed?

 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement