QuickBooks Desktop for macOS Sonoma

Which QB Desktop year version do you have? They have released the patch for QB Desktop 2021-2023 to support Sonoma this week. As I know, there is no outstanding issue.

I was running QB 2019 Desktop for the Mac under Ventura and upgraded to Sonoma.  That's when thing went south. I have seen customer responses who upgraded to QB 2023 for the Mac in an attempt to solve the problem.  All the strings I saw on the Community wall indicated they still had the same issue even with QB 2023 under Sonoma.

All the strings I saw on the Community wall indicated they still had the same issue even with QB 2023 under Sonoma.

Can you share the post about it?

QB Desktop 2019 has outdated since June 2022. I believe they won't release any patch for QBD 2019 to support Sonoma. You can install QBD 2021 without a license to open your company file up to 15 times "opening" But you will need a workaround to reset the counter back to 15 times again for good. Contact me in private for details.

Thank you all for the updates.  I will push QB 2023 for the Mac today to one computer and run the patches.  If it works I'll upgrade and patch my customers macOS computers.

Well this is frustrating.  I've seen the last 30 minutes on the Intuit website trying to find the location to purchase QUickBooks 2023 Plus for Mac.  Do you know where the link is?

They have released QBD 2024 on Tuesday. You have to call their sales team to buy the new license. Otherwise, you can only buy it through selected partners. If you prefer to use QBD 2023, you can use the workaround as I mentioned earlier. 

I just purchased QB 2024 for the Mac, $649 which is $100 more than last year.  It installed and runs under macOS Sonoma.  I don't like the fact they force you to call in to purchase.  The individual I spoke with was pleasant but pushed very hard for me to move to the Online version. 

Thank all of you in the Community for helping me through this.

This is an OLD story with Intuit whenever there's a MacOS update. Mac Desktop for Quickbooks has always been treated like the redheaded step-child by Intuit. I learned MANY years ago, if a functioning copy of QB is important to you, DON'T update to the latest MacOS until you can verify that Intuit has given the green light. Is this ideal/acceptable? Of course not, but it's the way it has been for at least 20+ years.

Intuit's phone "tech support" is trained first and foremost to sell new product or product upgrades before actually assisting you with your issue.

Do you know if there’s a patch for Sonoma for QB 2019? Is there a link you can furnish for the patch you mentioned for QB 2021? Thanks.

Hello.  QB Staff indicated there are patches for 2021-2023, but unfortunately not for 2019.

Hello.  Sorry to tell you, there are no patches nor will there be for QB 2019 for the Mac to run under Sonoma.  Only patches for Sonoma are QB 2021-2023 for the Mac. QB 2024 came ready to be installed on Sonoma.

@bhaines33 

QB Desktop 2019 is outdated and I believe they won't release any patch to run on Sonoma. We can share the trial version of QB Desktop 2021 for 30 days to secure your data. You'll have more time to consider your options later.

Thanks, I expected this. I may just resign myself to getting 2024 or even online. Appreciate the advice.

Time to roll back my OS and putting off that update until the end of the year.  Then I'll be switching to god-only-knows-what-but-anything-besides-quickbooks once I close my books for the year. I have to purchase two copies each time this happens.  I just can't afford Intuit products.

@bd_llc 

Then I'll be switching to god-only-knows-what-but-anything-besides-quickbooks

Contact me in private and we can recommend a few options. 

I would really like to know what you find as an alternative, I will be moving away to0, and NOT to the crappy, childish-like version online. 

and 2020?

@glopezpadro 

Contact me by email and we can recommend one to explore.

Yes that has happened to me and it is my business. 20 years worth and I am unable to access Quickbooks for Mac which I just paid a whopping $600.00 for. Any answers on how to get it all back?

It's not the kind of service we want you to experience. But I'm here to help you get it up and running smoothly again, Payson. 

We fully acknowledge the impact that the inability of QuickBooks Mac to open on Mac OS Sonoma might have on your business operations. Please be assured that our engineering team is working actively to investigate the issue and find a solution as soon as possible. 
 

I understand that you are currently experiencing a compatibility issue, and while I don't have specific information on a patch or update at this time, I want to assure you that our team is actively investigating the issue and working towards a resolution.

We are thoroughly testing various solutions to ensure that the problem is fully resolved and that any potential side effects are minimized. I understand that this can be frustrating, and I appreciate your patience and understanding as we work toward resolving this matter.

Rest assured that we are doing everything possible to provide you with a resolution as soon as possible. In the meantime, I suggest reaching out to our customer support team so that they can link your account to the open ticket for updates.

1. Follow this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
2. Choose the QuickBooks for Mac product and click Continue.
3. Enter a summary of the issue: Unable to open company files in QB Mac on Sonoma OS.
4. Click Continue.

Moreover, you can check this article on the compatibility with MacOS: Understand QuickBooks Desktop Compatibility with Beta Operating Systems.
 

We highly value your patience as we work towards finding a sustainable fix for the issue. If you need further assistance or have any questions regarding QuickBooks, please feel free to leave a comment below. I'll be available to assist you at any time. Have a great day!

@Payson 

Which year version do you have?

How can I upgrade my QBDT 2019 for Mac to QBDT 2021?

I'd be pleased to assist you in upgrading your QBDT 2019 for Mac, @Cruiseman.

The latest MacOS Sonoma 14.0 updates include compatibility patches for all supported versions of QuickBooks for Mac (2021-2024). To manually upgrade your QBDT, ensure you have the minimum system requirements to run QBDT for Mac on your device and locate your license and product numbers.

Once done, download and install QBDT 2021 on your computer. Then, update or convert your 2019 company file to work in the newer QBDT version. Here's how:

1. Open your company file.
2. Click on Upgrade when QuickBooks prompts you to update your company file.
3. If you receive a prompt message, select OK.
4. Check your balances, reports, and accounts to ensure you've updated your company file successfully.

You can visit this article for the detailed process: Install and set up QuickBooks Desktop for Mac.

Note that starting from May 31, 2024, all versions of QBDT 2021 will be discontinued. You'll lose access to live technical support and other integrated Intuit services if you fail to upgrade by this date. For more information, please refer to this article: QuickBooks Desktop service discontinuation policy.

Additionally, you'll want to create a backup of your company file after each session to restore it and resume work in case of any data-related issues..

You can also generate specific reports to monitor and evaluate your business finances and other accounting statements.

I'm here to assist you further with upgrading QBDT for Mac or addressing any other QuickBooks-related inquiries. Feel free to leave your response below, and I'll circle back to help you promptly.