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heavensenthorse
Level 2

Quickbooks Desktop Pro Plus 2024-recent update

Since this recent update, I have had multiple times where my QB just stops working. I have to shut down then start all over. Anyone else having this issue?

5 Comments 5
Jayson_E
QuickBooks Team

Quickbooks Desktop Pro Plus 2024-recent update

I understand how this affects your workflow, heavensenthorse. Are you seeing any specific error message or code when QuickBooks stops working?

 

In the meantime, I recommend downloading and running the QuickBooks Tool Hub. It can help resolve common issues, such as QuickBooks unexpectedly closing, by repairing the program and clearing background processes. Refer to this article for more details on the process and additional troubleshooting steps: Fix issues when QuickBooks has stopped working.

 

Please leave a comment below if you have additional questions or concerns.

SIAB
Level 8

Quickbooks Desktop Pro Plus 2024-recent update

@heavensenthorse 

Create a backup file and restore it with a new name to become your new working file. Still having the same problem?

MG2026
New Member

Quickbooks Desktop Pro Plus 2024-recent update

My QuickBooks shuts down every day for no reason.  I get a message about some unexpected issue.  I report it and I have called for support, nothing has changed.

SIAB
Level 8

Quickbooks Desktop Pro Plus 2024-recent update

@MG2026 

Run the Verify/Rebuild Data utility. Any error messages?

Raldwin_D
QuickBooks Team

Quickbooks Desktop Pro Plus 2024-recent update

That’s not the experience we want you to have. To make sure we're aligned, have you tried the solution my colleague provided?

 

QuickBooks Tool Hub is a comprehensive desktop utility from Intuit designed to help you troubleshoot and resolve common issues within QuickBooks Desktop (QBDT). If you haven’t tried it yet, you may follow the detailed instructions in this article: Fix issues when QuickBooks has stopped working.

 

You can also use the verify and rebuild feature in QBDT. This tool is designed to find and fix discrepancies within your company file’s internal database structure. If your program consistently shuts down due to a corrupted data file, this feature can help resolve the issue.

 

Additionally, the issue could also be related either to your computer or to how QuickBooks interacts with your system. To minimize the risk of such problems, always keep your QBDT updated to the latest release. This ensures you have all the newest features and fixes.

 

For additional questions or concerns, hit the Reply button below.

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