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Anonymous
Not applicable

Quickbooks desktop receipt iOS app

I recently downloaded quickbooks desktop iOS app to my phone, when I signed in, I noticed duplicate names of my company listed.  How can I remove these duplicate company names showing in the quickbooks receipt app?  I search throughout online and could find a solution for this problem.  I have only a single company file yet the quickbooks desk receipt shows my company in multiple entery. 

2 Comments 2
ReymondO
Moderator

Quickbooks desktop receipt iOS app

Good day, @Anonymous.

 

It's possible that these company names are associated with your email address or Intuit account. That's why they are showing in the QuickBooks Desktop iOS app. 

 

I'd suggest getting in touch with our QuickBooks Customer Support. They can review the companies associated with your Intuit email account and help you in removing them. 

 

Here's how to connect with them:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Click Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Sign in to your Intuit account and click Continue, then Continue with my account.
  6. We'll email you a single-use code. Enter your code and click Continue.
  7. Select to chat with us or Have us call you.

 

In case you need related resources while working with QuickBooks, please feel free to skim through the topics from our help articles.

 

Please let me know how else I can help you with QuickBooks. I've got your back and am always happy to help. Keep safe!

Anonymous
Not applicable

Quickbooks desktop receipt iOS app

done that and no solution, it was waiting time after 2 hours of chatting and on the phone with the support.

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