Advanced Inventory

This concern arises when you're not using QuickBooks Desktop (QBDT) Enterprise, Daryl. This means certain features, such as Advanced Inventory, can't be accessible or serviceable in this QBDT 2020 Pro version. If you are using QuickBooks Desktop Enterprise, I'll walk you through how to Turn on Advanced Inventory. Here's How:

1. From the Edit menu, select Preferences.
2. On the left pane, choose Items & Inventory then go to the Company Preferences tab.
3. Check the Inventory and Purchase Orders are Active box.
4. Select the Advanced Inventory Settings button. If the button is grayed out even though you have purchased the feature, you will need to sync license data online so that QuickBooks recognizes it.
   1. In QuickBooks, select Help then Manage my License, and then Sync License Data Online.
   2. Check that Advanced Inventory Settings is no longer grayed out.
   3. Close and re-open the QuickBooks program.

For more details, check this article to enable you to use this feature: Turn on Advanced Inventory.

If you ever change your mind, you can refer to these articles for detailed instructions on the process of upgrading and installing the latest version of QuickBooks Desktop

• Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise
• Update your company files to a new version of QuickBooks Desktop

Please inform me of the outcome once you have completed the steps in QBDT. I want to ensure your issue is thoroughly resolved, and I'm here to offer additional assistance if needed. Have a wonderful rest of the week!