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CashFlowDoctor
Level 2

Cashpro and QBO syncing error

Hi QBO Team,

 

I already connected Cashpro and QBO but when when I try to sync the transactions, I encounter a few errors. See attached file for the screenshots.

 

Hope you can help me with this.


Thanks!

Solved
Best answer February 27, 2021

Best Answers
Kristine Mae
Moderator

Cashpro and QBO syncing error

It looks like the error is from the Cashpro side, CashFlowDoctor.

 

You'll want to follow the instructions on the error message to fix it. Then, sync the transactions again.

 

If it didn't make any difference, I suggest reaching out to Cashpro support so they can help you resolve it. Let me guide you:

  1. Click Apps.
  2. Go to the My Apps tab.
  3. Select the Cashpro app, then select the contact options under Contact or Support

The Community is available 24/7 to help you. Don't hesitate to reach out to us if you have other concerns. Take care!

View solution in original post

3 Comments 3
Kristine Mae
Moderator

Cashpro and QBO syncing error

It looks like the error is from the Cashpro side, CashFlowDoctor.

 

You'll want to follow the instructions on the error message to fix it. Then, sync the transactions again.

 

If it didn't make any difference, I suggest reaching out to Cashpro support so they can help you resolve it. Let me guide you:

  1. Click Apps.
  2. Go to the My Apps tab.
  3. Select the Cashpro app, then select the contact options under Contact or Support

The Community is available 24/7 to help you. Don't hesitate to reach out to us if you have other concerns. Take care!

Arodr2786
Level 1

Cashpro and QBO syncing error

Hi @CashFlowDoctor - How were you able to connect your BofA CashPro Account in QBO?

 

THANK YOU!

sclyburn
Level 1

Cashpro and QBO syncing error

I also would love to know how to connect QB and BoA CashPro. Thank you!

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