My client uses Sales Receipts. There are lots of receipts in Undeposited Funds dating back to March 2020. I've been their bookkeeper for a few months. If I delete a dup receipt, would it affect any of the previous financial reports? Some of the receipts are not even showing under the Customer's account. Thanks.
Welcome and thank you for joining the Community, Margoof.
Let me share some information and help you clear your undeposited funds account
QuickBooks Online uses the Undeposited Funds account as a temporary holding account for payments received from customers before depositing them in the bank. Also, there's no option to reconcile the undeposited funds account because its not a real bank account.
That being said, you can remove the duplicate sales receipt from your records by deleting it. Let me show you how:
I've included this article to learn more about the Undeposited Funds account: What’s the Undeposited Funds account?
You can also use this link as a reference in using the Undeposited Funds account in QuickBooks Online.
Leave a comment in this thread if you still have other concerns about sales receipts and undeposited funds account in QuickBooks. We'll be here to help. Take care and have a good one.
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