How to fix QuickBooks Desktop data errors from previous years

Thank you for performing basic troubleshooting on your QBDT errors, @serghio. I also understand that you are being cautious in providing access to a third party for data security until someone from our team recommends it. I can provide some solutions to  fix the issue with your QBDT.

Before anything else, I'd like to know the exact error message shown on your end and your QBDT version. This information can help us further drill down into the root cause of the issue to provide you with the right steps to fix it.

For solution number one, remove and then reinstall QBDT. If you run into an issue when uninstalling, you should contact an IT professional or Microsoft support. There might be something going on with your computer.

Here's how to remove QBDT:
 

1. Open the Windows Start menu. Search and open Control Panel.
   
2. Choose Programs and Features or Uninstall a Program.
3. From the list of programs, select the version of QuickBooks Desktop you want to remove.
4. Click on Uninstall/Change, Remove, and then Next. If you don’t see this option, sign out and sign back in to Windows as an admin (or a user with admin rights).

After that, install QBDT again. If it is successful, the system will automatically create new folders and rename your old ones. If the issue persists, proceed to the second solution in this article: Manually uninstall QuickBooks and rename installation folders.

If these steps do not work, I recommend contacting the QBDT live support team to assist you in fixing the error. You can also ask for clarifications and questions about why your account has that error, and provide you with ways to avoid it next time.

The security of your account and your ability to use your QBDT smoothly are our priority. You leave a reply below if you need additional assistance fixing the error in your account.

Hello,

Please see attached errors for your reference. We are using QuickBooks Enterprise Solutions 24.0.

Thanks.

Thank you, serghio, for providing the error messages you've encountered during the verification and rebuild process in QuickBooks Desktop (QBDT). Let me route you to our Live Support team to ensure this is resolved promptly.

Before proceeding, have you already attempted to uninstall and reinstall the software on your computer? If not, we recommend doing this first, as it could help address the errors in your previous years' data.

If the errors persist, we suggest reaching out to our QuickBooks Live Support team. They can use screen sharing to investigate the root cause of the issue and provide the solutions you need to resolve it quickly and efficiently. Here's how you can get in touch with them:

1. Open QuickBooks Desktop.
2. Go to the Help menu, then select QuickBooks Desktop Help/Contact Us. This opens the Help window. Tip: Alternatively, you can also press F1 on your keyboard to open the Help window.
3. Select Contact Us to connect to an expert for help. You can choose between getting a callback or chatting with us.

If you have any further questions, feel free to reach out in the comments section.

@serghio 

You should contact @Fiat Lux - ASIA via email directly. They are highly recommended for fixing company files and they don't mind refunding your payment if the error is beyond repair.

Yes we have run the Tool hub and have also reinstalled QB.