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mary53
New Member
August 28, 2024
Solved

quick books update

  • August 28, 2024
  • 1 reply
  • 19 views

when i opened my quick books pro 2024 desktop this morning it said that there was an update to install.

Last time I did this, i lost a years worth of entries. (and was scammed when trying to fix it)  Does anyone know what this update is 

Best answer by On Beta

I did do an automatic update, and nothing new was updated.  I closed quick books and opened again and got this message.  I have two companies I use in quick books and I am getting the same message on both.  Have attached a copy of the message.  


You can click the Install Later button and secure a new backup of your company files. The next time you open QB, you will be forced to update the Release version. You can post again here if you encounter any problems.

1 reply

O
On Beta
August 28, 2024

Can you share a screenshot? Click the camera icon on the menu to insert image here.

M
mary53Author
New Member
August 28, 2024

L
LeizylMQuickBooks Team
QuickBooks Team
November 6, 2024

Unfortunetly, I am not comfortable downloading anything.  The last time that I did that it turned out to be a scam and I had all sorts of things added to my computer.     When i tried to open my quickbooks after the download got stuck,  it opened for me, but now today, it says that there is another update.     How many updates can there be?


I'm here to ensure that your QuickBooks Desktop (QBDT) operates smoothly and efficiently, Mary. I’ll direct you to the best support options available.

 

QuickBooks releases updates to enhance functionality, improve security, and fix bugs. The number of updates can vary based on several factors, including the version of QuickBooks you are using. Users can expect multiple updates throughout the year, especially for major versions.

 

If you're not comfortable performing the troubleshooting steps on your own,  I recommend contacting our customer care team for additional assistance. They are equipped with the expertise to help you navigate any issues you may be facing with QuickBooks.

 

Here's how to reach them:

 

  1. Open QuickBooks Desktop.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Click Contact Us at the bottom.
  4. Enter a brief description of your issue, then select Let's Talk.
  5. Choose a way to connect.

 

For more detailed information regarding QBDT updates, check out these resources:

 

 

Consider me your ongoing support if you have more questions besides QuickBooks updates. Assistance is just a post away.

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