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M
mandi_s10
May 7, 2025
Question

STOP CHANGING LAYOUT

  • May 7, 2025
  • 4 replies
  • 14 views

Is it possible for Quickbooks to stop changing the layout of the whole software?  The functionality is so much worse in the new view.  This change was totally unnecessary, I don't understand it. 

    4 replies

    BigRedConsulting
    BigRedConsulting
    Level 15
    May 7, 2025

    I do not think it is possible to get Intuit to stop making user interface changes to QuickBooks Online. It seems to be one of their favorite things to do.

     

    They could spend their time trying to make QuickBooks Online useful, more like QuickBooks Desktop. But they don't.

     

    Instead, they just keep putting a new color of lipstick on the pig that is QuickBooks Online.

      J
      Jeff_SQuickBooks Team
      QuickBooks Team
      May 7, 2025

      I understand that the old layout's familiarity is important to you, Mandi. These changes are designed to help customers like you complete tasks and jobs faster. However, if you're not yet ready for the new QuickBooks Online experience, we can switch back to the old version. I'll provide the steps below.

       

      To opt out, here's how:

      1. Sign in.
      2. Go to Settings and select Switch (Switch to the previous version of QuickBooks). 
         


      Your will see a survey about your decision to leave the New QuickBooks Online experience.

       

      If you decide to opt back in after opting out, you will automatically see the option you initially selected.

       

      To opt in, here's how:

      1. Sign in.
      2. Go to Settings and select Switch (Try the new version of QuickBooks again).
         


      You can also review the information and then select Try it Out. If you decide not to opt in after reviewing the information, you can select Not Right Now.

       

      To maximize the benefits of your financial reports, you can refer to this article: Customize reports in QuickBooks online.

       

      If you have further questions about features and updates in QuickBooks Online, feel free to click the reply button. I'm always here to help.

      M
      mandi_s10Author
      May 7, 2025

      Thanks Jeff!  If I opt out, will this only change my view?  I work in several different QBO files, and my clients might prefer to keep the new view. 

       

      C
      Candice14
      Level 8
      May 8, 2025

      I should have asked more clearly.  If a file has multiple users, and one user opts out of the "New QBO View", will all users be opted out?  Or can multiple users have different views of the same file?


      Hey there, @mandi_s10. 

       

      Thanks for coming back to give us some additional clarification about the display preference question you were asking. 

       

      If you change the view on one company, all users will have that same view. We recommend submitting feedback to our Product Developers so they can consider making a change to this feature in QuickBooks Online. Here's how: 

       

      1. Go to the Gear icon in the top right-hand corner. 
      2. Press the Feedback option. 
      3. Enter your suggestions. 
      4. Hit Next to submit them. 

       

      I'm only a post away if you need me again. We're always here to help! 

      J
      JJColorado
      June 30, 2025

      I AGREE!!!!! STOP changing things.  Matching transactions now takes double the time.   Reports look awful and only some reports will let you go back to previous version.

       

      QB please have people use the product before you change things....there is no way that someone can think any of the new version changes at any level are better.  Stop taking up more of our time!!!

        D
        Dale Cleary
        September 30, 2025

        Congrats on the new interface.

        Look a barely functional one and made it 10 times worse.

        White hot garbage.

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