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January 21, 2019
Question

Verify Data detected errors

  • January 21, 2019
  • 1 reply
  • 1 view

Hello guys, i have an issue with my quickbooks company file, i have run the rebuild but it doesnt fix the issue, i transfered this company file from one computer to another one, so i dont know what happend, attached is my quickbook log file. hope you can help me. thank you in advanced.

1 reply

January 21, 2019

Hi there, @crossix.

 

I'm here to help share some information on how we can fix this detected error.

 

I appreciate the steps you've taken to get this issue resolved. Since you've already run the rebuild tool, let's try and locate your QBWin.log to help determine the cause of the error. You can check out this article and continue performing the steps for additional data damage: Resolve data damage on your company file.

 

If re-sorting your list won't fix the issue, I'd suggest contacting our Desktop Support Team to isolate this further, They'll be able to access your account in a secure environment and dig deeper using their advanced tools. 

 

Here's how to get their contact information:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. On the Contact Us page, click a topic.
  4. Click on the Get Phone Number button to see the support number.

Keep me updated how it goes. I'll be here to help if you have other questions about your company file. Have a good one.

June 11, 2020

No, you cannot get a phone number.  And the F1 key only opens Windows 10 help.  It will not get QB help.

 

Fiat Lux - ASIA
Level 14
June 12, 2020

@lindarose 

Contact and ask Intuit Data Service to fix your data file. Otherwise, you have to purchase a 3rd party file recovery service.