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H
HONDO33
January 11, 2023
Question

Warning Message

  • January 11, 2023
  • 1 reply
  • 1 view

Has anyone else encountered this message?  I have rebuilt the data file several times but it makes no difference - this warning keeps popping up and blocking me from doing much else.

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
January 12, 2023

It is a scam message. When you call the number, they will ask you to pay a fee to fix it. Chat Intuit Support and ask them to remove malicious files from your machine. Otherwise, send me a private message to help.

H
HONDO33Author
January 13, 2023

I downloaded the tool hub and most of the day yesterday it seemed to work better.  Then at the end of the day, I got the same message, so apparently it hasn't been fixed.

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
January 13, 2023

Would it be wise to delete Quickbooks from my desktop and then reinstall the program?


Would it be wise to delete Quickbooks from my desktop and then reinstall the program?

 

You can try it but most of our clients have reported reinstalling the program still not solving the problem.

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