Sales receipts missing

Gracefully23 · ‎July 31, 2020

Making the switch: Desktop to Online went smoothly EXCEPT my sales receipts only show up on the website, NOT the app. Can this be fixed?

Adrian_A · ‎July 31, 2020

Yes. It will be fixed, Gracefully23.

Let's try resetting your application's data. This way, your sales receipt will sync on your QuickBooks Online application.

You can do that going to the Help menu and then select Reset App Data.

You can also take a look at these articles that has the lists of what we can do on the QuickBooks Online app:

I'll be around if you need help. Take care!

Adrian_A · ‎July 31, 2020

Yes. It will be fixed, Gracefully23.

Let's try resetting your application's data. This way, your sales receipt will sync on your QuickBooks Online application.

You can do that going to the Help menu and then select Reset App Data.

You can also take a look at these articles that has the lists of what we can do on the QuickBooks Online app:

I'll be around if you need help. Take care!

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