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April 6, 2024
Question

Technical help on weekend?

  • April 6, 2024
  • 2 replies
  • 12 views
System drops tab in middle of posting?

2 replies

QuickBooks Team
April 6, 2024

Welcome to the Community, cmiqbs.

 

May I know what specific assistance you require with your QuickBooks Online account? By providing details, the Community and other users can offer their support accordingly.

 

Furthermore, our support hours will vary depending on your subscription plan in QuickBooks Online. If you are using Plus, Essentials, or Simple Start, you can contact them every Monday to Friday: 6 AM to 6 PM PT and Saturday: 6 AM to 3 PM PT. Also, if you are utilizing the Advanced program, the Support is available anytime, any day.

 

If you require assistance from our Customer Care Team, please ensure to reach out to them during our designated support hours to receive prompt assistance for your concern. You can find more detailed information in the provided article: QuickBooks Online Support.

 

You can also follow the steps below:

 

  1. Log in to your account.
  2. Click the Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose to Get a Call Back to connect with us.

 

Additionally, you can explore our QuickBooks Help page for helpful tips and browse through various articles. I'm confident you'll get ideas for other tasks you may encounter in QuickBooks Online.

 

The Community is always here to support you if you require assistance in the future. Have a great day! 

Level 5
April 7, 2024

@cmiqbs 

Try opening your QBO account on any private/incognito browser.