WebConnector Log File Not Working

Hi derjamREM,

Welcome to the QuickBooks Community! I'll help you resolve the error you received with your QuickBooks Web Connector.

Error QBWC1085 is caused by a damaged or missing QWCLOG.TXT file. The steps to resolve this depend on whether your company file is connected to a third-party app or not.

If your company file isn’t connected to a third-party application:

1. Sign in as the Windows admin.
2. Open Windows File Explorer and go to this folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup.
3. Right-click QuickBooks Web Connector, then select Delete.
4. Restart your computer and open QuickBooks.

If your company file is connected to a third-party application using Web Connector:

1. Exit QuickBooks and Web Connector.
2. Open Windows File Explorer and go to this folder: C:\ProgramData\Intuit\QBWebConnector\log.
3. Rename the QWCLOG.TXT to QWCLOGOLD.TXT.
4. Reopen Web Connector, then restart your computer.
5. Open QuickBooks and sign in to your third-party application.

I'm also sharing this article for your additional reference: Fix common Web Connector errors in QuickBooks Desktop.

Let me know if you have other questions in mind. Take care and have a good one.