Bounced Check

I'll share the steps to fix this, copperstatess.

Let's ensure that the bank deposit you receive from your customer is linked properly to an invoice. Before doing so, please unlink the payment first if it has already been applied to the invoice. Find the invoice, then click the 1 payment made link, and then delete the payment.

Then, proceed with the steps below to link the deposit to the invoice:

1. Go to the Accounting menu, then Chart of accounts.
2. Find the account you deposit the payment, then Click View register.
3. Locate the deposit, then select Edit.
4. Choose the name of the customer under the Receive From dropdown.
5. In the Account dropdown, select the Accounts Receivable.
6. Once done, hit Save and close.

The deposit entry should then be used as an invoice payment.

Here's how:

1. Click + New.
2. Select Receive payment.
3. Choose the Customer from the ▼ dropdown. This displays all open invoices and outstanding credits for your customer.
4. In the Payment date field, enter the day you received the payment.
5. In the Outstanding Transactions section, select the invoice you need to mark as paid.
6. Under Credits, select the deposit.
7. Once done, hit Save and close.

For your reference, you can review this article for more details: How to link a bank deposit to an invoice.

I also recommend reconciling your account once a month to ensure that your QuickBooks balance matches your bank or credit card statement balance. Check out this resource to guide you through the process: Reconcile an account in QuickBooks Online.

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