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accounting609
Level 1

QuickBooks Bill Pay

Has anyone encountered the restriction on the number of "bill pays" you can schedule a day? I just started with a new company and was activating "bill pay" and could not process many. I contacted QuickBooks support this morning to find out there have a limitation of how many you can process, which was 5.

 

If you are using it, is there a work around the limitation; my company pays about 3oo invoices a month.

4 Comments 4
JanbonN
QuickBooks Team

QuickBooks Bill Pay

Let me share some details about the bill pay schedule, @accounting609.  And provide a workaround for it.

 

It's important to note that the number of bill pay schedules you can do daily varies based on your account. Therefore, I suggest requesting a limit increase to ensure you have enough to cover your expenses. You can do this by contacting our support team since the limit increase will require checking your account, and we cannot do that in the Community due to security reasons.

 

Here's how to reach a live representative:

 

  1. Log in to your QuickBooks Online Company.
  2. Click on the Help button at the top of the page.
  3. Choose the Search tab, then click Contact us.
  4. Type in your concern, and click Continue.
  5. Under Callback, click Have us call you button. This will route you to enter your details.
  6. After that, select Get a call.
  7. You will now be added to the queue and wait for us to call you.

 

You can go to this article to see our support hours: QuickBooks Online Support.

 

As a workaround, you can use third-party bill payment processors. 

 

Additionally, you can run vendor reports to get an overview of how much you've paid your vendors.

 

Let us know if you have further concerns with your bill pay schedules. We'll be here to provide information and help you the best we can.

accounting609
Level 1

QuickBooks Bill Pay

I did this to no avail; I had a support tech help for 1 hr 15 minutes and she went through many things but did not tell or know that a company has to request an increase in transactions, which is ridiculous. When Melio Bill Pay was used there wasn't a limit. When QuickBooks Bill Pay came out, it would have been beneficial to have that included in the directions.

 

JCFC1
Level 1

QuickBooks Bill Pay

Agreed!  We just spent over an hour on the phone with tech support and they couldn't even tell us what the daily limit was.  All they could recommend was to 'make smaller payments.'  We couldn't even make one payment for our rent!  Unbelievably frustrating!

Chrea
Level 3

QuickBooks Bill Pay

@JCFC1 

You can use Melio to sync with QBO and pay your bills without any limit. You can also get cashbacks.

https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/has-anyone-been-able-to-set...

 

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