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S
saschenka54
February 16, 2019
Question

Adding Merchant Category Codes

  • February 16, 2019
  • 2 replies
  • 1 view

I have clients that are being declined for charges - adversely affecting my income - because there is no merchant category code.  How do I add these?

 

MCC Codes (or merchant category codes) are assigned to merchant accounts during the set up process and are used to differentiate between types of business & industries.  MCC codes can also effect the merchants processing rates. An improper classification could cause a merchant to pay higher than necessary processing fees.

 

2 replies

Rose-A
Rose-A
Level 10
February 16, 2019

Glad to see you here in the Community, saschenka54.

Allow me to share insights about adding merchant category codes in QuickBooks Online.

 

Right now, there isn't a way to add a merchant category in QuickBooks Online. If you'd like to have the option to add a merchant category directly in QuickBooks Online. I suggest you send feedback regarding features and options you'd like to see implemented in future product updates.

 

We aren't able to tell when a feature will be available. We share recent happenings and future developments on our blog. Through this, you're able to get the latest news about QuickBooks and what our Product Care Team is working on.

 

You can contact our customer care agents if you need help with QuickBooks in the future. To reach us, please follow these steps:

 

  1. Sign in to your QuickBooks Online Company.
  2. Click (?) Help at the upper right corner.
  3. At the bottom, click on Contact us.
  4. Type in your concern then hit Continue.

Don't hesitate to leave a reply below if you have questions about merchant services. You have a wonderful day.

    P
    PHLS
    December 9, 2020

    I need to know my Merchant Category Code. It is NOT located on my profile page as you instructed. This is urgent as it invoves an important credit card charge. Please respont ASAP. Why can't I speak with someone?

    Thanks

    @Rose-A wrote:

    Glad to see you here in the Community, saschenka54.

    Allow me to share insights about adding merchant category codes in QuickBooks Online.

     

    Right now, there isn't a way to add a merchant category in QuickBooks Online. If you'd like to have the option to add a merchant category directly in QuickBooks Online. I suggest you send feedback regarding features and options you'd like to see implemented in future product updates.

     

    We aren't able to tell when a feature will be available. We share recent happenings and future developments on our blog. Through this, you're able to get the latest news about QuickBooks and what our Product Care Team is working on.

     

    You can contact our customer care agents if you need help with QuickBooks in the future. To reach us, please follow these steps:

     

    1. Sign in to your QuickBooks Online Company.
    2. Click (?) Help at the upper right corner.
    3. At the bottom, click on Contact us.
    4. Type in your concern then hit Continue.

    Don't hesitate to leave a reply below if you have questions about merchant services. You have a wonderful day.

     

    Jessica_young
    Jessica_young
    Level 4
    December 9, 2020

    Let's get you the help you need, @PHL5. 

     

    To get in touch with our QuickBooks Online support team, here's what you'll need to do:

    1. Sign in to your QuickBooks Online company.
    2. Select Help (?) at the top right.
    3. Enter your concern, then select Let's talk.
    4. Select Contact Us to connect with a live support agent.
    5. Choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

    You can also check out this article: QuickBooks Online Support.

     

    Let me know if you have additional questions. Take care.

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