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G
gmadden1
July 27, 2024
Question

An e-check transaction shows delayed as the status.

  • July 27, 2024
  • 13 replies
  • 75 views

An e-check transaction shows delayed as the status. What does this mean?

13 replies

I
Irene RQuickBooks Team
QuickBooks Team
July 27, 2024

Processing time for e-check transactions causes the varied delayed status, Gmadden1. Let me provide additional information about it.

 

When you start using a QuickBooks Payments account for the first time, there will be a delay of up to five business days. These deposits take longer as we set up your account. Once the setup is complete, rest assured that you will be on regular funding time.

 

Moreover, if you have been using the QuickBooks Payment, the processing time is influenced by the time of day. The deposits will be available in your bank account the following day if you've completed the check transaction before 3 PM Pacific time. On the other hand, if the processing occurs after 3 PM PT, the deposit will take two business days to be completed.

 

Know that if you're using a free ACH Bank Transfer payment deposit takes about 2 - 7 business days.

 

Additionally, I've included some helpful resources that offer more details on delayed payment reviews:

 

 

Don't hesitate to return to this thread if you have any other questions with your e-check transactions, Gmadden1. I'll be sure to answer them once I get your response. Keep safe!

T
truckeratheart
August 22, 2024

I have been using quickbook desktop for several years and my ach payments have never been delayed until about 6 weeks and now 3 to 4 of the accunts are delayed every week. Why the change. These are not new accounts. I have been doing them for quite some time and now all of a sudden delayed status? 

K
KayePeQuickBooks Team
QuickBooks Team
August 22, 2024

I know some information about delayed e-check in QuickBooks Desktop (QBDT). Let me share it with you.

 

ACH payments entered manually may experience delays due to additional security checks. I recommend visiting the Merchant Service Center to check the record and the status of your processed payments across all your QuickBooks products. Here's how:

 

  1. Sign in to the Merchant Service Center.
  2. On the homepage, hit Activities & Reports and click Deposits.
  3. Choose the date range in the Dates field and select Search.

 

It will display all your daily deposits, including the totals and the individual payments associated with each deposit. To view the individual payments within a deposit, click the downward arrow in the Fee column.

 

  1. From the homepage, select the Activity & Reports tab and All Statements.
  2. See the month you want to see and pick View. Or select Download to get a PDF for your records.

 

Successful deposits are labeled as Funded in the Status column. If there are issues with a deposit, you will see Withheld or Batch Deposit Returned in the Status column. Use the arrow in the Fee column to review details.

 

For additional assistance, I recommend contacting our support team, who can thoroughly investigate this matter. Our support team possesses the necessary expertise and tools to assist you. To reach us, follow these steps:

 

  1. In QuickBooks, click Help and hit QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us, enter a brief explanation of your concern, and choose Continue.
  3. Sign in with your Intuit account and tap Continue, then Continue with my account.
  4. Put the code that we emailed to you and tick Continue.
  5. After that, decide between chat with us or Have us call you.

 

 

Moreover, for additional assistance with understanding about a delayed deposit, you can scan this article: Why is my batch deposit delayed or suspended?

 

Mention us for further queries about handling your e-check in QBDT. The Community forum is here to help. Take care.

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