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DBarrow2
October 2, 2023
Question

Bill.com migration

  • October 2, 2023
  • 1 reply
  • 0 views

Is there any way to sync information about bills you pay in Bill.com into QBO anymore? Or is there no longer any way for the two programs to "speak" to each other?

1 reply

MJoy_D
MJoy_DQuickBooks Team
QuickBooks Team
October 2, 2023

Thank you for reaching out here in the QuickBooks Community, @DBarrow2.

 

Please take note that the integration between Bill Pay powered by Bill.com and QuickBooks Online (QBO) will no longer be available on September 18. We will be replacing it with our solution, QuickBooks Bill Pay. 

 

Bill.com also posted a blog article letting users know about the sunset of Bill Pay powered by Bill.com: https://www.bill.com/blog/setting-smbs-up-for-success. 

 

Let me know if you need any further assistance with your QuickBooks Online (QBO). I'm always here to assist. Have a wonderful day!

B
bcolumbus
December 1, 2023

Is Quickbook's Bill Pay the only alternative, now that the connection to bill.com has been severed? There seems to be a daily limit imposed with QuickBook's Bill Pay, even when connected to our own financial institution, and that daily limit is less than some of our bills from vendors. This limit isn't explicit in the information available to your customers, and is unknown to the customer service team. (I spent an hour on a chat session trying to figure out why we couldn't pay a bill.) 

 

Are we able to change our limits, or are there bill pay services that we can connect to our QB Online Advanced account?

R
ReymondOModerator
Moderator
December 2, 2023

Hi @ReymondO - thanks for the reply.

 

I only access QB via a browser (we use the online version) and I have reviewed the plans. The one factor that isn't noted on the page you linked to is what the daily limits are. Do you happen to know what that limit is?

 

I was just looking at the Apps and searched for Accounts Payable there, and see there are a few other options for us, which we will be exploring in the near future. In the meantime, we have other bills to pay, and need to get those taken care of. 

 

Knowing that daily limit would be very helpful to us!


Thanks for getting back to the thread, @bcolumbus.

 

To accurately confirm the daily limits for QuickBooks Bill Pay, I recommend reaching out to our QuickBooks Team. They have the necessary tools to verify the daily limits set on your account. Here's how you can connect with them:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Click Contact Us and choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

For the best time to reach our QuickBooks specialist, please refer to our QuickBooks Support Hours.

 

Additionally, I'd like to share this article that covers the topic of managing bills and bill payments in QuickBooks Online: How to track bills and record the payments.

 

If you have further questions about QuickBooks Bill Pay, feel free to post them in this thread, and I'll be happy to assist you. Have a great day.

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