Question

password reset tool

Forum|Forum|7 years ago
October 8, 2018
3 replies
1 view

When I forgot my password I tried the link to reset it. When I enter my info, it says my phone number is not the one I registered with, though after checking my profile it shows that it is correct. Thoughts?

S

SterlingD

Welcome to the Community @weberv2.

I'll be happy to help you get your password reset.

Could you send me a direct message with your email address, and which service you are trying to log into(Whether it's QuickBooks Online or Desktop).

I look forward to hearing from you so I can make sure you get logged in properly.

W

weberv2Author

I am trying to reset the admin password.

[removed]

AlcaeusF

Level 14

By all accounts, the ability to do that using a challenge question has not been an option for some time as it has been phased out. In regards to your second suggestion, as stated in my post, which you are replying too, that did not work with the correctly entered information, hence my post.

Welcome aboard, weberv2.

I appreciate your prompt response about the password reset in QuickBooks Desktop.

Since you've already tried all the necessary troubleshooting steps, I encourage you to give us a call. Our Phone Support Specialist will be able to check your account details and help you reset the password.

Here's how you can reach them:

1. Go to: https://help.quickbooks.intuit.com/en_US/contact.

2. Click QuickBooks Desktop.

3. Choose your version.

4. Select a topic.

5.Click the Get Phone Number button.

If you need more help with the password reset, please don"t hesitate to let me know.

J

JanyRoseB

Level 5

Good to see you here in QuickBooks Community, Lesliegolf.

Allow me to help and guide you on how to reset your Gmail password so you can send Invoice to QuickBooks successfully.

In order to change your gmail password, you'll need to be sign in first. Let me provide you the steps:

Open your Google Account.
Under "Security," select Signing in to Google.
Choose Password. You might need to sign in again.
Enter your new password, then select Change Password.

I also attached a couple of screenshots for your future reference:

Please know that I'm just a post away if you have additional questions about sending invoice. I'm always here to help you out.

T

Tomas0815

When i try to sign in my time sheet it ssys my password ID no hood how do i fix proble.???

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded